Once February 14th hits, ServSafe food managers can expect their business double, triple or even quadruple for a few days compared to the norm. We believe food safety protocols should be followed to the letter no matter how busy it is, so this week we’ll take a look at common lapses during high volume and how ServSafe food managers can keep food safe
ServSafe Food Manager Certification Standards for Food Safety While The Kitchen Is At Capacity
When we get busy, we sometimes tend to focus on our main goal, and when it’s food service on one of the busiest days of the year we’re talking about getting food to guests as quickly as possible so we can move on to the next order. It doesn’t matter if your receipt printer has spit tickets out in a string that reaches the floor or if you have a VIP at table three, food safety should be a high priority. Here are the two biggest neglected issues we see when restaurants get busier than average.
- Handwashing
- Barehand contact
Every ServSafe manager and food service employee should have it engrained in their mind to wash their hands frequently, and during exceptionally busy nights, handwashing can be neglected or just improperly performed. Handwashing needs to happen often, and it needs to be done right. We’re not talking about a quick rinse in lukewarm water with a dab of soap, we’re talking about proper 20-second handwashing with plenty of soap and hot water. We get it, 20 seconds seems like an eternity with servers pestering cooks looking for an ETA on their favorite guests’ meals or when the ding of the order printer ceaselessly calls you back to the line, but 20 seconds could be the difference between safe food and a sick guest.
Barehand contact rules can also be easily forgotten under duress. Tongs or gloves must be used when handling ready-to-eat foods and hands must be washed when changing gloves. To keep this freshly in your staff’s mind, make preparations to stock extra boxes of single-use food-service gloves anywhere in the kitchen where they’ll be used. Remind your employees that gloves are no substitute for handwashing after using the restroom, eating or handling raw ingredients.
Do you have any other tips to help fellow ServSafe food managers keep their food products safe this Valentine’s Day?