Food Safety Blog and CFPM Resource Hub

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6 Important Tips For ServSafe Managers Using Local Growers

ServSafe Managers Should Consider When Using Local Farmers

According to the Minnesota Department of Health, the use of local produce at MN food facilities has risen considerably in the last decade. While buying locally requires extra work and extra attention, the results are usually well worth the time. Local produce is fresher. Buying local food supports the community and the environment. There is growing consumer demand for local food. Using local produce can substantially increase a food establishment’s popularity. We created a list that ServSafe Managers should consider when sourcing produce from local growers.

6 Important Tips For ServSafe Managers Using Local Growers

Six Things for Restaurant Managers and ServSafe Managers To Consider When Using Local Farmers

This information is helpful for ServSafe Managers certification in MN.

  • Take Small Steps – It is easy to add a few items to existing menus.  For example, it’s possible to extend a salad bar to include local tomatoes and specialty greens in season. Local fruits and vegetables can replace the standard fare from a national distributor. Local varieties of root vegetables can substitute for more generic produce. Start small, and adjustments are easier to make.
  • Buy in Season – The great advantage of local produce is that it does not travel far. It is harvested at its peak of flavor and ripeness. It is consumed closer to the time of its harvest. Buying in season saves money and generally guarantees freshness. By keeping track of what is available throughout the growing season, ServSafe managers optimize their use of items from local growers.
  • Work With Distributors – Many distributors have expanded to include the local produce markets, at least in part. Check with your existing distributors to make sure they include local produce. As demand for local produce grows, so do services to provide that food effectively. Local distributors will have email lists, websites, phone hotlines and other means of letting their customers know what is available week to week.
  • Visit the Farm – Buying local produce is an investment in the local community. Farms frequently have visiting days during the harvest season. Checking the care, cleanliness, and competence of farm production and personnel will build confidence and a good working relationship with local growers. Local growers should be aware of requirements for ServSafe managers certification.
  • Plan Effectively – Using local produce requires flexibility. Buy produce in season. Take advantage of weekly specials. If a local product is not available, the distributor may offer a substitute. Keep a close eye on spoilage, and rotate what’s been purchased. Use produce as close to purchase time as possible.
  • Keep Track – Take special care to check in orders for local produce, especially as there may be numerous small orders in each delivery. Always get a receipt, and save it. Document and analyze your purchases to determine if the use of local produce is cost-effective.

These are some of the challenges and benefits to food service and restaurant managers when using local produce. As a certified ServSafe Manager do you treat locally grown food differently then food from national suppliers?

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The Ultimate Food Safety Certification Guide To Controlling Fruit Flies In MN Restaurants

A food safety certification tip- creating a simple trap can be used to catch fruit flies

Fruit flies are one of the most invasive restaurant pests in MN this time of the year. While MN food safety certification training does not specifically cover how to control fruit flies, keeping them out of your facility is an important part of maintaining a clean and safe environment.

Food Safety Certification Guide To Controlling Fruit Flies

Food Safety Certification Guide To Controlling Fruit Flies

Keeping a clean kitchen is an obvious step towards preventing a fruit fly infestation. However, a simple surface clean will not be sufficient to avoid the appearance of fruit flies. A deep clean will be necessary to remove potential fruit fly nesting sites. Hidden breeding grounds often exist under refrigeration units, sinks, and designated preparation areas.

Fruit flies thrive on fruit and vegetable matter. Keeping fruit and vegetables from becoming nesting grounds for these pests is crucial. This is not only for keeping them out of the kitchen but also for food safety. Storing normally shelf-stable produce under refrigeration rather than on counter surfaces will keep your fruits and vegetables out of warmer temperatures. This is important because warmer temperatures are where fruit flies thrive.

Maintaining produce quality for items that are located in dry-storage locations is vitally important. A potato or squash that has begun to rot will not only attract pests. It will become a major breeding ground. This breeding ground has the potential to infest your entire workspace. Keeping your produce areas clean and free of spoiled items will greatly reduce your risk.

Even if you have taken all the necessary steps to prevent fruit flies from finding nesting grounds, they will inevitably make an appearance. The next step is to remove them from your work space.

Fruit fly strips are easily accessible at local hardware stores, but you must exercise caution when using them in food preparation facilities. MN food safety certification training states that all pest control chemicals must be kept away from food. Proper placement for fruit fly strips will be in places such as inside the lids of covered garbage cans, near compost containers and under sinks and other surfaces.

A Simple Homemade Trap

Homemade trap for fruit flies is not part of food safety certification training but it works

For areas where a fruit fly strip will not be an option, such as near food preparation areas and where they will be visible to customers, a rudimentary trap may be an alternative. These can be easily created with a shallow transparent glass or bowl. Fill it with a small amount of apple cider vinegar or orange juice. Then, place a thin film of dish soap on top. Fruit flies will be attracted to the sugar of the vinegar or juice. They will become trapped when the soap prevents them from breathing.

While MN food safety certification training does not outline steps for preventing these invasive pests, such as fruit flies, there are ways to control their presence and provide a safe and healthy food preparation environment.

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Special Conflict Management Best Practices For Certified Food Managers

Special Conflict Management Best Practices For Certified Food Managers

While you always strive for harmony in the workplace, every once in a while as a manager you will have to deal with employee conflict. This week we’d like to take a look at conflict management in the work place, and how certified food managers can deal with issues as they arise.

Special Conflict Management Best Practices For Certified Food Managers

Copyright: photosvit via 123rf

How a MN Certified Food Protection Manager Deals with Conflict

It’s impossible to completely eliminate employee conflict, especially in stressful environments such as the food industry, but with the right approach a certified food manager can build a staff that not only gets along but enjoys working together. Talking with human resource managers and food service supervisors, we’ve come up with a few common themes concerning conflict resolution.

  • Prevent conflict before it starts
  • Don’t let conflict fester
  • Involve your HR representative

Our first tip may be hard to do sometimes, but there are ways certified food managers can prevent conflicts from occurring. Many conflicts in the workplace arise from individuals’ dissatisfaction with their roles. If a role does not satisfy an employee, they may direct their frustrations towards their fellow employees. If you can identify individuals who are unhappy with their role, you may be able to give them an opportunity express their frustrations to you before they take it out on their coworkers.

The food industry is a stressful place by nature. Another way certified food managers can manage conflict is to keep morale high. This can vary from facility to facility, but there are ways to keep morale high under stressful circumstances. Some ways include social interactions, such as organizing company events that do not involve job duties, or making sure employees can take regular breaks.

Know When To Intervene

Even with the highest morale, it is inevitable that conflict will arise. These are times when a CFPM must decide whether to address the issue or let your employees work things out for themselves. It’s not necessary to intervene in every circumstance, but you must use your best discretion. If there is a conflict that you feel will be detrimental to your operation, you need to address it. Sometimes, letting your staff work things out for themselves will lead to further problems. If there are situations which you feel that you’re unable to handle, it may be necessary to bring in a representative from human resources that has been trained to resolve employee conflict.

We know that there is no cut and dry solution to resolving conflicts among your staff, so we’d like you to leave us a comment as to how you deal with these situations.

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Practical Advice For The Newly Promoted Food Manager

Practical Advice For The Newly Promoted Food Manager

Congratulations! You’ve put in your time. You’ve worked your hardest. Now you’ve been rewarded by being promoted to supervisor at your establishment. Your first order of business is to get your MN food manager certification online. Then you’ll be officially ready to take over.

Tips for the Newly Promoted Food Manager

Once the excitement dies down from gaining your first food management position dies down, it will be inevitable that you’ll feel some anxiety during the transition. We have a few suggestions that may help you settle into your recently gained role and responsibilities.

Our first suggestion is to consider that, since this is your first management position. It may not be wise to implement changes right away. Hopefully, your company already has a system in place to assist your food production in continuing to run smoothly and effectively during the transition. It would be acceptable to make adjustments to certain procedures where you see room for improvement. However, completely overhauling the way things operate should not be one of your initial objectives.

Practical Advice For The Newly Promoted Food Manager

Image credit: bowie15 via 123rf

Once you begin your new food manager duties, it’s important to find a comfortable management style. Many newly promoted managers often make the mistake of attempting to run their facility with an authoritarian style. When you assume your new role, it’s important to remember that you can lead your staff by working with them rather than attempting to manage every aspect of their jobs. Most employees perform better when they feel that they are trusted. There are also dangers if you choose to be too lax once you take over your supervisory role. Allowing your staff too much freedom can lead to production problems and the neglect of proper procedure. Our advice is to work closely with your staff and assess who is trustworthy and who needs more supervision.

Mold Your Operation To Reflect Your Managerial Style

As we advised earlier, it may not be appropriate to make huge changes as soon as you assume your new food manager role. However, once you have fully learned the current procedures and regulations and have become a leader of your staff, the time may be right. You can begin molding your operation to reflect your managerial style. When making changes, we suggest you always consult with whoever you report to before proceeding. You may have earned their trust enough to gain your position. However, they may not be comfortable if you make major changes to the way their business works without their consent.

We hear many stories from experienced professionals about their first supervisor job. We’re wondering if any of those seasoned veterans want to share some advice for those who are just now beginning their careers as a certified food manager.