COVID-19 Resources for CFPMs

COVID-19 Resources for CFPM's

Many small businesses across the country have been hit hard by measures put into place to slow the COVID-19 outbreak, but restaurants, in particular, have taken a huge financial hit since social distancing protocols have been enacted. If you’re a small-business restaurant owner or the certified food protection manager(CFPMs ) of a small to medium sized establishment, you should familiarize yourself with some COVID-19 related resources that can help your business survive until it’s time to open up for more than just takeout service.

COVID-19 Resources for CFPMs-SBA Payment Protection Plan
Image credit: shealah_craighead via Flickr

COVID-19 Related Financial Aids for CFPMs and owners of Small Restaurants

One of the most talked about financial programs for small-businesses is the Paycheck Protection Program (PPP). The PPP is a loan set up by the U.S. Small Business Association (SBA) to not only help small businesses stay afloat but be able to pay their employees during these hard times. While there are some rules to follow, the SBA may forgive some or all of your loan balance if you keep employees on payroll for eight weeks, use the money to pay utilities, rent, mortgage interest and keep payroll funded.

There are also Non-government COVID-19 related resources for restaurant owners and CFPMs. Several companies that are making it easier, and free, for restaurants to take to-go and delivery orders as well as provide ways for potential customers to know that you’re still open for take-out and delivery.

The Ordering App is waving it’s 1.5% ordering fee until July 1.

Google is offering ad credits for small and medium-sized businesses.

Yelp is offering numerous incentives. They are offering free access to Yelp Reservations and Yelp Waitlist for three months to help smaller restaurants facilitate orders. Yelp is also offering several different options for relief from restaurateurs who either utilize Yelp Ads or are considering doing so during current stay-at-home regulations.

Chowly, a system that streamlines online ordering and POS systems, is waving all set-up fees during the pandemic.

Presto has a program to provide kiosk ordering systems free of charge. These range from tablets to table-top ordering systems and can reduce direct contact with customers ordering takeout at your facility.

Finally, the National Restaurant Association has started the Restaurant Employee Relief Fund. If you’re a certified food protection manager who has been forced to reduce employee hours or in drastic cases furlough some of your staff, you may want to point staff members who have been financially impacted to this fund. Rather than providing support to businesses, the RERF is focused on the individual hospitality workers who have sustained financial hardships.

Are there any other COVID-19 relief programs for CFPMs you think we should share with other readers?

Certified Food Managers Can Donate Excess Food During the Covid-19 Slowdown

Certified-Food-Managers-Donate-Food-During-Covid-19

Now that restaurants, bars and other food producers have been asked to close dining rooms and only offer takeout and delivery, certified food managers are finding that they are not using as much inventory as they once had. What can local businesses do to prevent excess produce, meat and other ingredients in their refrigerators from going to waste? The Minnesota Department of Health has suggested that restaurants and food businesses can donate excess product to charities and programs that provide meals to those in need. So how do certified food managers get in touch with these programs to donate food during the COVID-19 outbreak?

Certified-Food-Managers-Donate-Food-During-Covid-19

How Certified Food Managers Can Help by Donating Food during the COVID-19 Crisis

Donations can not only be a great way to reduce your waste during this time, but also give back to your community. Potential guests will see your willingness to sacrifice during hard times and may order from your establishment once they see your charitable nature.

Beyond raw ingredients, there are a few organizations look for prepared meals whether packaged for reheating or hot and ready to go. Charities such as Hunger Solutions have begun compiling maps of businesses providing free meals for children who would normally rely on schools for breakfast, lunch and sometimes dinner. Besides Hunger Solutions, there are also many other local organizations looking for help from restaurants, too many for us to specifically name here. The Department of Health has provided a list of contacts to help certified food managers find charities in their area who are looking for increased donations during the COVID-19 slowdown.

If you’re considering donating product, meals or even kitchen space, here are a few links to get you started:

Have you considered joining other certified food managers who donate food, labor or kitchen space during the COVID-19 shutdown?

A Minnesota Certified Food Protection Manager’s Response to COVID-19

A Minnesota Certified Food Protection Manager's Response to flattening the curve of COVID-19

At Safe Food Training, we recognize that we’re now in unprecedented times. Government mandates call for reduced service, including a statewide appeal to restaurants to close dining rooms and offer takeout or delivery only. MN certified food protection managers must now respond to the COVID-19 threat and flattening the curve as well as keeping food safe for customers.

A Minnesota Certified Food Protection Manager's Response to COVID-19
Image credit:CDC/The Economist

Lessons for Minnesota Certified Food Protection Managers Taken from West Coast Response to COVID-19

Over the course of our years of food safety training, we’ve been fortunate to not only make contacts with foodservice professionals in our state but keep in touch with contacts elsewhere. With the current situation involving the coronavirus, we’ve been in touch with a friend and colleague who currently resides in the Seattle metro area. If you’ve been following the news, Washington State has the unfortunate distinction of having some of the first cases of the virus, as well as being one of the leaders in the United States in positive cases and fatalities. We’ve reached out to learn more about how the restaurant industry is responding in an effort to see what they can do in our state to help slow this epidemic.

As you are already aware, the Governor of Minnesota has already asked restaurants to limit access to restaurants and bars by closing dining rooms and providing takeout service, drive-thru or delivery on March 17th. Washington State issued a similar edict taking place on the same day. This should be good news for Minnesota restaurateurs. Not waiting until exposure levels of COVID-19 reach Washington State levels gives us the potential to return to business as usual sooner rather than later. At the time of our conversation with our connection in Washington, Minnesota has only one COVID-19 fatality among 137 positive cases. Washington has over 1,500 confirmed cases of COVID-19 with 83 deaths, with more cases expected daily. Our Seattle colleague is hearing that due to the delay in action, restaurants in some counties are preparing to close longer than their mandated 14 days.

So how should certified food protection managers process these COVID-19 statistics? Granted, we are not Washington State, but we’re talking about a virus that currently has no vaccine or FDA approved treatment. We should be very concerned with the health and wellbeing of our customers and their families. The sooner we see results and a decline in cases, the sooner we can get our restaurants open and profitable again.

It’d take quite some time to cover everything in our discussion with our friend in Seattle, but we hope to break some of that information down to share with you soon. Here are some of the things health inspectors and foodservice business owners in the Pacific Northwest are currently recommending to stem the tide of COVID-19 :

  • Increase handwashing frequency
  • Increase the frequency of sanitation, especially at pick up counters guests may visit
  • Take social distancing seriously
  • Provide curbside pickup unless impossible
  • Take credit card information via phone to limit contact
  • Close when necessary or reduce hours of operation to only cover dining hours; mainly breakfast, lunch and dinner
  • Reduce menu options to reduce waste

Safe Food Training will do whatever we can to update and provide as much information as we can to help certified food protection managers navigate these tough times caused by COVID-19. How are you dealing with the new restrictions on food service during this outbreak?

How MN Certified Food Managers Deal with a Rising Minimum Wage

MN Certified Food Managers Minimum wage

How MN Certified Food Managers Deal with a Rising Minimum Wage Later this year, the minimum wage in Minnesota is going up to 10 dollars an hour for high-grossing businesses and 8.15 for businesses that bring in less than $500,000 annually, and the minimum wage in Minneapolis is set to rise to 11.75 for small businesses and 12.25 an hour for businesses with over 100 employees. The majority of our local restaurants and food producers tend to be smaller, one-outlet operations, so they may have to adjust more than larger corporations. Just how will rising minimum wage affect the food industry, and is there anything MN certified food managers can do about it? How MN Certified Food Managers Deal with a Rising Minimum Wage

MN Certified Food Managers Minimum wage
Image credit: Sergey Nivens via 123rf

The New Minimum Wage and MN Certified Food Managers

If you’ve ever calculated food and labor cost, you know the profit margin in the food industry is already razor-thin, in some cases as low as pennies on the gross dollar. Under the circumstances, how is it possible for MN certified food managers to retain the same amount of staff yet still continue to make a profit?

Some theorize that with a rising minimum wage, the general populace will have more money to spend on luxuries such as eating out. If this theory holds true, then many restaurants could see extra revenue due to increased business or have the option of raising their prices. While it would take time to see if this theory holds out, it will be interesting to monitor if Minnesota restaurants will see an uptick in business due to the higher minimum wage rate.

Restaurateurs in areas with a higher than average minimum wage have suggested implementing a tip credit as an option for offsetting labor costs. A tip credit essentially involves a lower hourly wage than the minimum for workers who receive tips as a portion of their income. If their tips don’t raise their income per hour to equal or exceed Minnesota’s minimum wage, their employer would be required to compensate them to ensure they made the state-required wage per hour for their shift.

Finally, many larger restaurants see automation as a way to control labor costs. Using touchscreen kiosks or screens at individual tables allows them to reduce labor by cutting jobs. As technology becomes more advanced and cheaper to acquire, we may see some form of automation trickle down to lower-volume businesses. We don’t see this as an ideal solution, as we feel a thriving food industry should involve human staff wherever possible.