When food safety is discussed, we usually see food production or restaurant kitchen issues being addressed. We have noticed that training for front-of-the-house restaurant staff is often incomplete or overlooked. Concurrently, many Safe Food Training class attendees ask whether ServSafe MN classes provide any benefits to wait staff, bartenders, and front-of-the-house supervisors. We feel that going beyond the standard food worker training for your front-of-the-house staff can make your restaurant safer and free from food-borne illness.
How ServSafe MN Classes Can Help Your Service Staff
Although the major producers of food served to your guests are not your service staff members, they are an integral part of the process. It is important for food production workers and front-of-the-house staff to receive comprehensive training in safe food handling practices.
One of the first reasons is quite simple. Bartenders and wait staff do, in fact, prepare and handle food items that will end up on your guests’ tables. Garnishes for drinks, sides, and other ready-to-serve items may be prepared by your front-of-the-house staff. They need to know proper storage and handling rules for each item they will handle.
Second, diners often ask servers and front-of-the-house supervisors questions about ServSafe MN food safety concerns or questions. Instant answers from front-of-house staff mean faster and better service for guests. Front-of-the-house supervisors may wish to participate in ServSafe certification training to achieve Minnesota food manager certification. This will allow them to be the designated food manager in your restaurant if your chef or kitchen manager is not in the building.
Cross Training Keeps Operations Running Safely
Let’s discuss a third reason: the kitchen frequently experiences a staff shortage, which requires an ambitious front-of-the-house team member to assist. Having team members with in-depth knowledge of food safety is crucial for producing safe meals for your guests.
Food must go through several hands before it arrives at a restaurant goer’s table. Taking precautions and providing training for every member of your team is important and will go a long way toward providing a happy and healthy restaurant experience.
Have you fully trained and ensured that your front-of-house staff is knowledgeable about all safe food production standards? Will you consider this? What’s your opinion? Leave a comment; we’d like to hear from you.
