food borne illness Archives

March 16, 2020April 3, 2020

ServSafe Managers and Sprouts

The danger of serving fresh spouts has once again come to national attention as the FDA has recently issued a warning letter to the national sandwich chain Jimmy John’s. Sprouts have often been the culprit in foodborne illness outbreaks, and this recent warning should serve to alert all ServSafe managers to the dangers of serving this popular vegetable.

Servsafe Managers and sprouts on a sandwich

Can ServSafe Food Managers Safely Serve Fresh Spouts?

The FDA’s warning to Jimmy John’s came after 22 people in Iowa were stricken with E.coli after including sprouts as an ingredient in their sandwich. This wasn’t, however, an isolated incident involving one location as sprouts served to customers from several different franchise locations have sickened customers in the past.

This specific sandwich franchise has been implicated in more than its share of outbreaks involving sprouts and E.coli or salmonella. Most recently, the chain was implicated in s February 2019 E.coli outbreak in Minnesota and Wisconsin, and in the past was blamed for a six-state outbreak in 2014 and an 11-state outbreak in 2012. As a result, the company has taken steps to stop the outbreak by removing sprouts as an offering at all of their locations.

With such a variety of locations and circumstances, but the same ingredient, what steps could have been taken to prevent the spread of illness?

In cases such as these involving such a sensitive ingredient, ServSafe managers should first look to where they source their ingredients from. Sprouts are commonly contaminated where they are grown and many times rinsing and washing cannot remove the bacteria before the ingredients have been served to guests.

If it’s so hard to prevent the spread of illness from sprouts once the ingredient reaches your establishment, what should ServSafe managers do to keep this ingredient safe?

The first step is to know your source. Keep an eye on recalls and outbreaks from farms and other companies that supply sprouts. If your provider has a track record of shipping contaminated product, you may wish to search for a sprout supplier that hasn’t been implicated in any foodborne illness cases.

Finally, make sure you inspect all incoming spouts and look for signs of contamination. Some signs may include traces of dirt or other contaminants, brown or sickly looking roots and musty smells. These are three common signs that your sprouts may be contaminated or not as fresh as they claim to be. With an ingredient such as fresh sprouts, you’re better off not serving them rather than taking a chance on a shipment that has the potential of sickening your guests.

Do you, as a Servsafe manager, serve sprouts in your establishment?

June 18, 2018June 5, 2018

What Are The Duties Of A MN Certified Food Manager?

Whether you have the title of kitchen manager, executive chef or food and beverage supervisor, we know that you have a myriad of duties that require your constant attention. You write budgets, calculate food costs, hire staff and train employees. On top of that, are the duties of a MN certified food manager. The state has outlined very specific responsibilities that help you keep the food you serve safe.

On the Job Duties of a MN Certified Food Manager

Once you complete training and gain your food manager certificate, the Minnesota Department of Health requires you to perform the following duties:

Identify food safety hazards in your facility
Implement procedures to prevent food-borne illness
Perform food safety training and insure a person in charge (PIC) is present when food is prepared
Monitor food preparation and take action to correct procedures to protect the public from food-borne illness
Conduct inspections to ensure proper food handling occurs during regular operations

As a MN certified food manager, your obligations go beyond the day-to-day operations of your business, and you must keep the food your operation serves safe. Identification of hazards is your first step towards food safety, but you must act on your observations. Nearly every one of the requirements for food managers can be seen as a reaction to the hazards that you have identified.

Proper implementation of procedures goes a long way to preventing the spread of food-borne illness. The key to effective food-safety protocols include training, monitoring and a keeping written track record for reference. It does no good to simply train one or two employees and let your procedures spread from there. Take the time to train your entire staff on proper food-handling techniques, especially those that might be unique to your establishment and the type of product you serve or sell.

Finally, you must follow up on your identification and procedure implementation by monitoring day-to-day operations to ensure procedures are followed properly. Conducting periodic self-inspections of your facility is also a great tool to monitor how food is handled. Be thorough when you conduct your self-inspection. Act as if you were your local health inspector and check every aspect of your facility. Conduct a verbal review with your employees and make sure that any potential hazards are being dealt with properly.

Do you have any tips for keeping track of your duties of a MN certified food manager?

February 27, 2017February 24, 2017

Breaking ServSafe MN News: The Norovirus Strikes Local School

ServSafe MN news- Norovirus outbreak at Minnehaha Academy

ServSafe MN News: According to a report on MPR Radio an outbreak of the Norovirus caused Minnehaha Academy to close its doors for several days after dozens of students and faculty members fell victim to the illness. With such a large outbreak, the facility felt it necessary shut its doors in order to prevent further spread of the virus and ensure the safety of its students.

Cleaning Up After a Norovirus Event

The Norovirus is one of the most contagious food-borne illnesses. We recently covered this topic in a previous article, but, just to review, some of the Norovirus symptoms include diarrhea, vomiting and dehydration. While rarely life threatening, we cannot ignore the severity of any Norovirus outbreak.

In cases such as the one which occurred at Minnehaha recently, a major outbreak requires major cleanup. The Norovirus spreads from unwashed hands, saliva and contact with other bodily fluids that have been infected. It can live on utensils, hard surfaces and contaminated food for an extended period of time. That means that after an outbreak nearly anything can be affected.

If your facility experiences outbreak of the Norovirus, we urge you to take the following steps:

Clean and sanitize all food preparation surfaces
Dispose of potentially contaminated food product
Wash and sanitize all utensils and serving wear
Work with your local health department to facilitate cleanup

Remember, that the best way to prevent an outbreak of any type of food-borne illness is diligence. Remind your staff not to work while sick, and if they have had Norovirus symptoms to refrain from working for several days after symptoms have disappeared. The Norovirus can still be active after a victim has appeared to have recovered. Use good sense and sanitize preparation surfaces frequently, and review proper hand washing procedures with your team.

If you would like to schedule a ServSafe MN review of how to prevent food-borne illness, we can help with both instructor led and online courses tailored to your specific facility.

January 24, 2017January 8, 2017

Norovirus and Online ServSafe Training

The Norovirus is covered thoroughly in online ServSafe training, it sickens more people each year than any other food-borne illness cause. Since this virus mainly spreads through contact with an infected food worker rather than a natural occurrence in food product, there are numerous challenges in preventing it from contaminating prepared food product.

Online ServSafe Training Guide to the Norovirus

The most common source of the Norovirus comes from human contact or the failure to properly sanitize work stations after use. The usual ways that this pathogen comes into contact with food includes:

Contact with microscopic traces of infected blood, vomit, or other bodily excretion
Contact with contaminated surfaces
Contact with saliva or unwashed hands of an infected person

There are two lessons that are covered in our online training that should be apparent from looking at these regular causes of the Norovirus. First, do not work while sick. The chances of spreading the Norovirus increase when ill workers handle food product. The possibility also exists that your staff could still spread the virus after symptoms have dissipated. The Norovirus hangs around in the infected people’s blood and digestive systems for a few days after they have appeared to have recovered, so it may be necessary to take a few extra sick days after contracting this illness.

The second important lesson to learn is one that should be practiced even if there is little chance of spreading the Norovirus. Hand washing must be done diligently and properly after using the restroom, eating, smoking or participating in any activity that causes you to touch your mouth or other unsanitary areas of your body. Steps also should be taken to see that there is no barehanded contact with food product. Make sure that you have plenty of utensils and food-service gloves available so that potentially infected hands stay away from your product.

While the main causes of Norovirus poisoning come from human contamination, our online ServSafe guide would be incomplete if we did not mention potential hazards in food before it reaches your facility. There is a chance that an infected farmer or other worker could handle raw fruits and vegetables before they reach your business. In this case, you must make sure that all raw produce is properly washed and stored. Shellfish can also naturally absorb the Norovirus from the water that they are harvested from, especially in the warmer months of the year. Shellfish should be prepared properly and care should be taken to reduce the risk of cross-contamination with other food product.