How CFPMs Address The Foodborne Illness Challenge

CFPMs can meet the foodborne illness outbreak challenge.

In the last few months, we’ve seen numerous media reports on foodborne outbreaks caused by everything from baby carrots to McDonald’s Quarter Pounder. This publicity does not benefit the food and beverage industry. It can have a chilling effect and discourage customers from visiting your establishment. This week, we will begin a series of blogs that provide information on how CFPMs can meet the foodborne illness outbreak challenge.

First, let’s take a look at the problem. According to the CDC:

  • Over 45 million Americans get sick from foodborne illness each year
  • 128,000 are hospitalized
  • 3,000 die from foodborne disease
  • Foodborne outbreaks in the US have increased by 43% since 2013
  • Over 1/2 of the foodborne illness outbreaks reported to CDC are associated with eating establishments or delicatessens

There’s no debate that foodborne illness is a challenge that CFPMs need to address!

Tips On Preventing Foodborne Illness for Certified Food Protection Managers

Foodborne illness outbreaks are not a new issue for CFPMs, but they have recently become more acute because of all the media coverage. Let’s review the basics from a high level. There are a few essential components of a safely operating Food establishment.

  • Sick employees will be sent home
  • Provide a clean work environment
  • Ennforce personal hygiene among production and service staff
  • Stay up-to-date about recent food recalls
  • Choose suppliers with a proven track record for food safety and check all incoming supplies
  • Educate staff and enforce proper handling of food during storage, preparation, and presentation processes

Employees should be encouraged to call in sick if they have respiratory, stomach, or flu-like symptoms. If someone develops symptoms during their shift or comes in with symptoms, the CFPM or PIC should send them home before they contaminate customers and staff.

Certified food protection managers must ensure a clean work environment to deliver safe food products to their customers. Environment broadly means physical structure, equipment, and personal hygiene. Staff should wear clean uniforms and have an ample supply of gloves where appropriate. The kitchen staff should clean all production equipment after every use. Workstations, storage areas, and floors must be cleaned regularly. Don’t forget a clean and accessible bathroom.

Can you imagine how horrible you would feel if one of your customers became ill because you served a recently recalled product? CFPMs can quickly and easily check for recently recalled food products that could cause a foodborne illness outbreak in several ways. You can sign up for recall alerts from the Food & Drug Administration. CFPMs can also go to the “Safe Food For Thought” blog site and look in the right-hand column for the CDC Food Safety Recall (highlighted in red below).

How CFPMs Address the foodborne illness Challenge

Maintaining a High-quality Product

To minimize potential foodborne illness outbreaks, CFPMs should be very picky about food product suppliers, whether national suppliers or local farmers. All should inspect the product before delivery, monitor upstream suppliers, and have a system to identify and alert any questionable products. However, it is up to the CFPM to do a final inspection of the delivered products.

Finally, certified food protection managers should have regular team education meetings to reduce the possibility of an outbreak by emphasizing the clean, separate, cook, and chill processes. Safe Food For Thought will help you with this task. We will be posting a series of blogs that focus on how to identify the most common foodborne diseases and tips for cleaning techniques and equipment maintenance that will help prevent the spread of foodborne outbreaks.

Certified Food Managers Focus On The Zero-Waste Challenge

Certified Food Managers Focus On The Zero-Waste Favorability pyramid

Zero-waste has been thrown about frequently over the past decade; Minneapolis has its 2040 Plan. As Certified Food Managers can tell you, there are many challenges to achieving zero waste in any facility. Biodegradable takeout containers tend to be more expensive than plastic or Styrofoam. Food waste recycling can also raise utility costs, and some essential supplies may not have eco-friendly options. In some instances, practical solutions to eliminate waste may be lacking. This week, we want to examine solutions and dilemmas when attempting to become a waste-free food production facility.

Certified Food Managers Focus On The Zero-Waste Favorability pyramid
Central principles of waste management – Image credit: en.wikipedia.org

Zero-waste and Certified Food Managers

Discussions with Certified Food Managers reveal key factors for minimizing waste and environmental impact.

  • Cost
  • Feasibility
  • Incentives

When discussing a zero-waste facility with certified food managers, they may ask, “How much will it cost?” Consider shopping around if you want to reduce waste with biodegradable or recyclable takeout containers. Your current supplier might not offer good-quality, eco-friendly options. Still, with the shift away from plastic and Styrofoam, you should find a supplier that supports your zero-waste efforts.

Another complaint that we hear is that food recycling is not feasible due to space restrictions. Investing in a trash compactor can greatly reduce the amount of space you will need for your trash, recycling, and food waste.

Government Incentives

Finally, we hear many business owners asking if there is anything in it for them if they go through the hassle of becoming a zero-waste outlet. Regarding incentives, we urge you to contact your local city and county offices or the company that provides your garbage and recycling pickup to see if there are any incentives for implementing waste-recycling programs at your facility. Incentives may vary from jurisdiction to jurisdiction, but by making a few phone calls, you may discover that forming a zero-waste action plan may work out to your benefit.

This article about biogas production in Western states provides an example of what some zero-waste communities do with their leftover food.

At Safe Food Training, we like to hear the community’s thoughts on the industry’s current trends. Do you think zero-waste food production is possible, or are some agencies setting their sights on an unattainable goal?

A New Look At Food Safety Certification Hand-Washing Stations

handwashing-food worker washing hands

As a certified food safety manager, you know that proper handwashing is the cornerstone of preventing foodborne illness. While the 20-second scrub is a critical skill taught in every certification course, your responsibility extends far beyond just the technique. The physical environment where handwashing occurs—the handwashing station itself—is a critical control point that demands constant oversight. A poorly maintained station can undermine even the best-trained staff, creating a weak link in your food safety defenses.

This guide will move beyond the basics to focus on three essential areas of management: perfecting the setup of every handwashing station. It will also reinforce the critical moments for hand hygiene and extend your high standards to guest-facing areas.

Perfecting the Setup: Anatomy of an Effective Handwashing Station

An effective handwashing policy is only as good as the tools you provide. Consider every designated hand sink, from the kitchen line to the employee restroom, as a vital piece of safety equipment. Your role is to ensure each one is always ready for service.

The Non-Negotiables: Soap, Towels, and Hot Water

Handwashing
Handwashing is vital for all kitchen staff.

A handwashing station is incomplete without its essential components. Staff should never have to search for soap or paper towels, as this creates a barrier to compliance. Always fill and make dispensers easily accessible. Furthermore, hot water is a requirement. Make it a part of your opening procedures to run the taps at each sink to ensure hot water is readily available, especially during colder months when pipes take longer to warm up.

Reinforcing Behavior with Visual Cues

Even the most experienced staff benefit from reminders. Placing a clear, simple handwashing instructional poster within view of every sink serves as a constant reinforcement of proper procedure. This simple tool helps maintain a consistent standard across your entire team, demonstrating a visible commitment to food safety.

Reinforcing the When: Critical Moments for Hand Hygiene

A certified food safety manager must instill in their team not just how to wash their hands, but also when. This requires diligent training and consistent oversight to build reflexive habits in your staff.

From Routine to High-Risk

Handwashing is required at routine intervals, such as before beginning a shift and after eating, smoking, or using the restroom. However, we must be cautious of high-risk tasks. The most critical of these is after handling raw animal proteins. This action must be automatic and immediate to prevent cross-contamination.

The Glove and Handwashing Connection

It’s a common misconception that wearing gloves replaces the need for handwashing. Gloves can be contaminated just like hands. Train staff to wash their hands before putting on new gloves and after taking them off. A change of task, especially from a raw to a ready-to-eat product, requires a glove change and handwashing.

Extending Standards: The Overlooked Guest Restroom

Your commitment to hygiene should not end where the kitchen does. Customer restrooms are a direct reflection of your establishment’s overall standards of cleanliness and safety.

A Reflection of Your Brand

A clean, well-stocked guest restroom conveys to your customers that you value their well-being. This area must have the same essential components as your staff stations: an ample supply of soap, paper towels, and readily available hot water. Failing to address this area can damage your reputation.

Promoting Public Health

While you cannot enforce health guidelines on customers, you can encourage them to follow them. Placing a handwashing poster in the guest restroom can gently promote proper hygiene and help reduce the spread of illness within your community, reinforcing your role as a responsible public establishment.

Ultimately, the diligence you apply to these seemingly small details separates an adequate food safety program from an exceptional one. As a certified food safety manager, your leadership in maintaining every handwashing station and reinforcing proper protocols is crucial to keeping your food, staff, and customers safe.

You can explore our comprehensive certification and renewal courses to ensure your entire team learns these critical food safety basics. 

Register for an upcoming course with Safe Food Training today!

Timely ServSafe Food Manager Guide To Preventing A Halloween Nightmare

Jill Anderson

Vampires, goblins, zombies, the ghost under the bed, and peanuts: Halloween is coming, and these terrifying evils will be everywhere. We all love a good scare this time of year, but no costumed ghoul frightens parents more than hidden allergens in Halloween treats. Let’s do a ServSafe food manager review for lurking Halloween allergens.

 ServSafe Food Manager Guide to Preventing a Halloween Nightmare
Image credit: Jill Anderson via Flickr

ServSafe Food Manager Tips For Allergy-Safe Halloween Activities

Parents are picky when it comes to where their kids trick or treat—especially those parents with children with severe food allergies. Halloween is one of the biggest holidays for ServSafe food managers to attract children and families to their facilities. Halloween parties are frequently held in school cafeterias or banquet halls. Our challenge is ensuring we don’t inadvertently serve items that could cause a reaction. Here are a few ideas:

  • Identify potential allergens used in your facility
  • Provide an ingredient list for all treats
  • Serve only pre-packaged food from reliable sources

It helps to ease parent’s minds when they know what their kids are putting in their bodies. If you have food allergies, have kids with food allergies, or know someone who does, then you probably have felt that sense of panic when someone you know could have a severe allergic reaction. The feeling is incredibly intense when ingesting something with unknown ingredients is possible. Knowledge and full disclosure help ensure little goblins choose allergen-free Halloween snacks.

The first step for a ServSafe food manager considering a Halloween event should be to post if your facility processes or uses common allergens such as peanuts, shellfish, wheat, and dairy. Following this up with posted ingredients for each item served will allow parents to make good choices in finding allergen-free Halloween treats. You don’t necessarily have to give away all your recipes and baking secrets. Simply informing party attendees of the ingredients used prevents accidental ingestion of allergens during a ServSafe food manager Halloween event.

The Safest Option

Finally, serving prepackaged Halloween treats from reliable sources with clearly labeled ingredients can be the safest way to host a Halloween event and minimize the risk of guests coming into contact with allergens. We know that many restaurants and other outlets use Halloween to expose as many people as possible to their product or menu items, but sometimes playing it safe and providing prewrapped candy and allergen-safe Halloween treats will show parents that you’re looking out for their children’s health. They may return to sample your cuisine another time.

Do you host Halloween events, and if so, what steps do you, as a ServSafe food manager, take to serve items free from allergens?