Category: Food Safety Certification MN

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Food Safety Training and Salmonella Linked to MN Juice Bar

Last month, the Minnesota Department of Health announced they were investigating a salmonella outbreak linked to Nektar juice bar in Woodbury. At least nine people were sickened, but due to the nature of salmonella there’s a good chance that more patrons were afflicted. Symptoms of the bacteria can sometimes be either too mild to recognize as food poisoning or require medical attention. It should also be noted, that the nine customers stricken with salmonella symptoms reported ordering a variety of items including bowls, smoothies and juices. With such a variety of menu items attributed to this outbreak, the Department of Health has yet to determine the exact ingredient that spread the illness, What food safety training practices could have helped to prevent the recent salmonella outbreak?

What food safety training practices could help prevent salmonella outbreaks?
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Food Safety Training and Equipment Sanitation

While we’re not familiar with the specifics of the case, we do have a possible scenario that may have led to this outbreak which sickened at least nine and hospitalized two. A gap in food safety training when it comes to sanitizing equipment may have been a factor in this outbreak.

In juice bars, the same blender or preparation surface are often used for many different purposes, so there may have been a lack in sanitation in between serving customers. If an ingredient was unknowingly compromised with salmonella bacteria and this bacteria contaminated any piece of equipment or preparation surface then it could have easily spread to other items containing different ingredients. It’s not necessarily required to sanitize every surface that comes into contact with vegetable matter if that surface is going to be used immediately for another type of fruit or vegetable, but it may be a wise precaution. The same goes for equipment such as wand blenders and mixers. If a contaminated leafy green was prepared on a cutting board which was then immediately used to chop carrots, no food safety training principle was violated, but yet salmonella could have spread to an ingredient that was not previously contaminated.

So how do food safety managers prevent these kinds of contamination? Here’s a few brief tips:

  • Sanitize all surfaces after use
  • Invest in more equipment if certain preparation tools are used frequently
  • Take the time to sanitize equipment after every order

It’s important to note that Nektar Juice Bar did do the right thing after this incident came to light. As soon as the outbreak was traced back to their location, they restocked their ingredient supply and took the time to completely sanitize their establishment. Are you prepared to prevent foodborne illness due to equipment contamination?

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Food Safety Manager Secrets Using Task Scheduling When Understaffed

Food safety manager using task scheduling to maintain food safety

Due to lower seating capacity, reduced business other COVID-19 restaurant restrictions in Minnesota, food safety managers have at times been forced to run their businesses with fewer staff members than usual. While keeping an eye on labor costs will help keep Minnesota restaurants in business during trying times, we shouldn’t sacrifice routine food safety tasks in the process. By incorporating task scheduling into administrative duties, the food safety manager can provide an efficient means of keeping up with food safety concerns while protecting the business’s labor bottom line.

Food safety manager using task scheduling to maintain food safety
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Task Scheduling Tips for Short Staffed Food Safety Managers

In our interactions with food safety managers, we’ve heard a few common themes as to struggles finding time for some major aspects of their food safety duties. Some of the most common concerns deal with:

  • Inventory Control
  • Receiving and Evaluating Incoming Shipments
  • Employee Training

Food managers are taking more time on the line or in the dining room to compensate for a reduced payroll, and this might cut into the amount of time they have for inventory control and receiving shipments. Creating a detailed schedule involving tasks rather than simply shifts could help alleviate the pressure on food safety managers to complete certain tasks. A clearly defined task schedule will allow you to gain a full view of what needs to be done and give you the opportunity to adjust your schedules accordingly.

A defined task schedule can be as easy as scheduling a staff member 15 to 20 minutes a day to complete food safety maintenance tasks. For example, scheduling a food safety manager to inspect date markings on prepared product to ensure they are still safe to serve will ensure the task is accomplished much easier than if you simply leave it up to chance or hope for a slow moment in service. The same goes for receiving shipments and evaluating inventory. You almost always know what days your food suppliers drop off a delivery to your establishment. Keeping that in mind, make sure that your task schedule includes an extra employee on shipment days to ensure the order can be inspected and properly stored in a timely manner.

Employee training has also become an issue with limited time and sometimes limited restaurant capacity for staff. Training tasks can be scheduled outside of normal business hours in order to be in compliance with COVID-19 occupancy and social distancing rules. A better solution would be to use online tools and apps to handle training remotely when possible.

Do you use task scheduling to improve efficiency when understaffed?

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Highlights From New Consumer Food Safety Confidence Survey

Highlights from New consumer Food Safety Confidence Study

As a supply chain innovator, Zebra Technologies manufactures high-tech products that help businesses manage and monitor their supply chain. Some of their products include technology related to food quality monitoring and supply chain tracking. They recently conducted an extensive survey and study about consumer food safety confidence. This lengthy study brings to the forefront many issues ServSafe food managers should pay attention to, so let’s take a look at some of the highlights.

Highlights From New Consumer Food Safety Confidence Survey
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ServSafe Food Managers and Consumer Food Safety Concerns

In conducting this study, Zebra surveyed 4,957 consumers and 462 food and beverage firms worldwide. While each region had its share of diverse concerns, the results of those surveyed in the U.S. and the rest of North America shed some light on how our customers view food safety. Some consumer food safety stats that should concern ServSafe food managers include:

  • 60% would never return to a business where they consumed tainted product
  • More than 80% believe all businesses have an ethical responsibility to enforce strict safety standards
  • Approximately 70% feel it’s important to know how their food is handled and prepared
  • 69% would like to know how their food is sourced

As you can see from the first two statistics, consumers believe in strong food safety standards and trust will be easily lost, even after just one incident. That’s why it’s vital that your food business has clearly outlined safety standards and there are no training gaps when it comes to food safety.

It may come as a surprise that more restaurant-goers feel the need to know where their food comes from and how it’s handled. It’s no longer enough just to trust that restaurants have strict food handling procedures.

To respond to consumers who are looking to know every detail of food production, ServSafe food managers should be prepared to answer questions as to the source of their ingredients, especially potentially vulnerable items such as seafood. Customers will eat much more confidently if their concerns about sourcing and handling can be quickly addressed.

On a final note, consumers were asked what they perceived to be the biggest issues when it comes to food safety. The top answers include:

  • Kitchen staff hygiene
  • Foodborne illness outbreaks
  • Contaminated product
  • Consuming recalled ingredients

As you can see, three out of four issues all concern the state of product before it reaches your facility. Do you feel it’s important to know where your ingredients come from?

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Uncharted Flu Season Warning For MN Food Safety Managers

Uncharted Flue Season for MN food safety managers

Food safety managers in Minnesota and the rest of the world have had to take unprecedented precautions due to the COVID-19 pandemic and now are faced with balancing those precautions as well as monitoring employee health and hygiene as we approach the flu season. Due to the convergence of these two potentially debilitating illnesses, what can MN food safety managers do to protect their staff and their guests?

What can MN food safety managers do to protect their staff and their guests from the convergence of COVID19 and Influenza?
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How MN Food Safety Managers can Prepare for Flu Season

While there is some speculation that COVID-19 precautions may help keep flu numbers low, it’s still very important to educate your employees on workplace food safety protocols surrounding influenza. The good news is that there is a great deal of overlap when it comes to influenza prevention and Coronavirus prevention. Food safety managers should remind employees of a few health and hygiene practices:

  • Wash hands often
  • Never work when sick
  • Return home for work if symptoms begin on the job
  • Wait at least 24 hours after symptoms vanish before returning to work

These should be standard practices in any food production business, no matter what the circumstance. MN food safety managers should not just assume that their staff will follow these rules, they should monitor the health and hygiene practices of their staff. Make sure that you post proper handwashing posters at all handwashing stations and monitor these stations often to make sure they are fully stocked with soap and paper towels. You should also take the time to verify that each handwashing station is supplying hot water.

Employees should be reminded that they should never work with symptoms of illness, flu or otherwise. Fevers, headaches, coughs, runny nose and other symptoms are red flags when it comes to influenza. Remind them to be extremely cautious and call in sick should they be displaying symptoms, no matter how mild. If symptoms begin while at work, food safety managers should make sure the potentially ill employee is sent home.

Finally, it’s important to wait at least 24 hours after recovering from flu symptoms before returning to work. Just because an employee wakes up feeling better than they did the night before, it doesn’t mean that they are no longer contagious. Considering the potential for a public health crisis involving both influenza and COVID-19, food safety managers may wish to extend this period to 48 hours before allowing an ill employee to come back to work.

Have you taken the time to remind your staff of good health and hygiene procedures as we roll into the flu season?