How CFPMs Manage Questionable Product

CFPMs Manage Questionable Product

In your role as a certified food protection manager, have you ever had a staff member ask, “Does this smell ok to you?” or, “Do you know when this clam chowder was made?” and, “Can we still serve this?” This week, we’ll take a look at how CFPMs manage questionable product and to deal with situations that may increase the risk of sickening your customers.

CFPMs Manage Questionable Product
cooking, profession and people concept – male chef cook with clipboard doing inventory in restaurant kitchen

CFPMs Manage Questionable Product By Assessing Reasons for Spoiling or Low Quality Product

Situations where you or your staff is unsure of the quality, freshness or servability of product should be dealt with in a manner that protects your guests. If product doesn’t smell right, don’t serve it. If you are unsure about the date a product was made, or if it might no longer be good, don’t serve it. Taking a chance on sickening a guest because of questionable product is never worth the risk. So how do we deal with these situations and prevent them from happening?

If these instances are common in your facility, now is the time to take a look at how you deal with your inventory. There are a few questions that need to be asked:

  • Am I dating my product and inventory?
  • Am I making or ordering too much product?
  • Is my refrigerated storage arranged in an orderly manner?

Dating perishable product allows certified food protection managers and their staff know exactly when the ingredients arrived from a supplier or when finished product was made. Taking the time to date your product paints a bigger picture of how long your product sits in storage. If you’re finding that your product is being stored for extended periods of time, consider lowering par levels when you place an order or making smaller batches of your product.

Successful CFPMs manage questionable product with organization. If you’re refrigerator is a mess, then product can get lost, soak up flavors of food that is cooling nearby or risk cross contamination. Disorderly cold storage is a bacterial dream world and a certified food protection manager’s nightmare.

If you do date your product, monitor par levels and have an orderly walk-in refrigerator but are still running into scenarios where freshness comes into question, the certified food protection manager should set up a system to monitor the temperature of your refrigeration units to ensure that food is being kept cold.

Do you have a system to keep your product the freshest it can be?

Improving the International Food Safety Inspection Process

food safety inspection process

In a complex global supply chain, the task of keeping unsafe product from reaching customers and food producers in the United States is a daunting and seemingly impossible task. The FDA has recently released their new food safety inspection process strategy for keeping unsafe product from reaching our shores.

food safety inspection process
Image credit: FDA photo by Michael J. Ermarth

Global Strategy To Improve Food Safety Inspection Process For Imported Product

With a new strategy in mind, the FDA has outlined four goals for the future of foreign food inspection:

  • Coordinating with foreign food safety inspectors
  • Detecting and refusing tainted goods before entry into the U.S.
  • Develop targeted sampling and testing of high-risk product
  • Develop and improve a global inventory of farms and food producers

Coordinating with other countries comparable food safety inspection process will provide an extra layer of protection before food leaves the country or origin. These local inspectors will be able to do a more thorough inspection, and their knowledge of food producers goes a long way to preventing tainted product from leaving their country in the first place. The FDA currently works with food safety inspectors in Canada, New Zealand and Australia. Negotiations are underway with officials in the European Union.

The FDA’s plan to upgrade the screening process upon entry will do a better job of identifying product that could be contaminated. This process will involve new foreign supplier verification, accredited third party audits and several other updated and more efficient systems. Along with this process will be the collection of data to target suppliers of high-risk products such as soft cheeses and seafood.

The final step in the updated food safety inspection process will involve an inventory or database of overseas producers that ship their product to the United States. This will identify producers who have previously shipped tainted product, isolate high-risk farming regions and provide food safety inspectors with more information than they’ve had in the past.

We like to see our national food safety inspection process evaluated and updated to provide safer product. Do you feel this new FDA strategy will keep product imported from foreign countries safer?

Findings of FDA Report on Romaine Lettuce Recalls

Recent major recalls of romaine lettuce have increased the concern certified food protection managers have for putting romaine on their menus and calls into question the future of this crispy green lettuce as a staple in the industry. In mid-February, the FDA report on romaine lettuce concluded its research into the latest recall of E.coli contaminated lettuce and was able to not only trace the source of the contaminated romaine, but also the likely method of contamination.

FDA Report On Romaine Lettuce
Image credit : Wikimedia Commons

FDA Report on Romaine Lettuce Linked to E.coli Contamination

The FDA has traced the origin of contaminated lettuce to a farm in Santa Barbara County, CA. More specifically, the FDA report on romaine lettuce has discovered an unsanitized water reservoir with traces of the same strain of E.coli that was used by several ranches in the community. The water from this reservoir is the mostly likely cause of contamination causing food-borne illness across the nation. E.coli can into contact with lettuce during rinsing after harvest or during harvest by coming into contacted with harvesting equipment that had been washed with contaminated water.

Now that we have this information from the FDA report on romaine lettuce, it brings up two questions:

  1. Why such a massive recall if the outbreak can be traced back to one specific growing area?
  2. How can certified food protection managers use this information to keep their product safe?

The answer to the first one is simple; there is no efficient method to trace the source of contaminated produce. There are numerous farms and ranches that produce romaine lettuce, and with so many major producers and buyers, the process of tracing back a single head, case or major supply can often take time. Restaurant suppliers purchase their lettuce from numerous sources, so the romaine you receive on a Tuesday can come from one part of California while Friday’s shipment originates in another or even New Mexico. The CDC and FDA simply have to err on the side of caution when it comes to issuing warnings and recalls for any major product.

Finally, and unfortunately, when it comes to E.coli and lettuce, the only recourse food safety managers have is to throw out recalled product and alter their menus in the event of an outbreak. Rinsing lettuce will not one-hundred percent remove E.coli from any produce product.

With such a large amount of lettuce suppliers, do you think any tracking system of contaminated product is possible, or will major nationwide recalls become the norm?

ServSafe Training and Wooden Plank Serving Utensils

ServSafe and Wooden Serving Utensils

While dining out recently, we came across a restaurant which served us a delicious meal with a gorgeous presentation on a wooden plank rather than typical plateware. This got us thinking, about ServSafe training and wooden plank serving utensils. Do we need special steps to prevent food-borne illnesses from food served on wood planks and other alternative serving items?

ServSafe and Wooden Serving Utensils

ServSafe Training and Wooden Plank -Sanitation

ServSafe training tells us that all flatware must be sanitized between uses. Normally, this is done in a mechanical dishwashing machine or hand washed in a triple sink system. Can wooden serving boards be sanitized in the same way?

Wood is tricky to sanitize. Over time and repeated uses, small cuts from knives and other utensils form. Bacteria can hide and multiply in these cuts and dishwashing chemicals can seep in and potentially contaminate food. Extra care must be taken to ensure proper sanitation. We recommend using a triple sink and air drying method to clean wooden serving boards, and to do so immediately after use.

We’ve seen these large wooden boards featured on buffet lines as well. Many of these are crafted in a manner where a heat lamp is permanently attached. These are especially tricky to sanitize. Take care to wash and sanitize these by hand as soon as possible after every use.

A key to keeping food served on these boards is to make sure that you are using food-service-grade serving ware. These boards are harder and more resistant to wear and tear, and should be available from your local supplier. When investing in wooden serving materials, remember that these will not last forever and over time will need to be replaced.

What if you’re interested in wooden serving boards, but would rather not invest in costly materials that will need to be replaced on a regular basis? We’ve done some digging, and laminated wood boards and faux-wood plates look like a great alternative. Food-grade laminated wooden planks and fake wood can be easier to wash, many times in your standard dishwashing machine, and have a much longer life than expensive real wooden planks. While it is possible to spot the difference between real and fake wood, we see this as a safer and more cost effective investment into alternative serving ware.

Do you use wooden serving planks or any other type of serving ware other than standard plates in your restaurant?