A Minnesota Certified Food Protection Manager’s Response to COVID-19

A Minnesota Certified Food Protection Manager's Response to flattening the curve of COVID-19

At Safe Food Training, we recognize that we’re now in unprecedented times. Government mandates call for reduced service, including a statewide appeal to restaurants to close dining rooms and offer takeout or delivery only. MN certified food protection managers must now respond to the COVID-19 threat and flattening the curve as well as keeping food safe for customers.

A Minnesota Certified Food Protection Manager's Response to COVID-19
Image credit:CDC/The Economist

Lessons for Minnesota Certified Food Protection Managers Taken from West Coast Response to COVID-19

Over the course of our years of food safety training, we’ve been fortunate to not only make contacts with foodservice professionals in our state but keep in touch with contacts elsewhere. With the current situation involving the coronavirus, we’ve been in touch with a friend and colleague who currently resides in the Seattle metro area. If you’ve been following the news, Washington State has the unfortunate distinction of having some of the first cases of the virus, as well as being one of the leaders in the United States in positive cases and fatalities. We’ve reached out to learn more about how the restaurant industry is responding in an effort to see what they can do in our state to help slow this epidemic.

As you are already aware, the Governor of Minnesota has already asked restaurants to limit access to restaurants and bars by closing dining rooms and providing takeout service, drive-thru or delivery on March 17th. Washington State issued a similar edict taking place on the same day. This should be good news for Minnesota restaurateurs. Not waiting until exposure levels of COVID-19 reach Washington State levels gives us the potential to return to business as usual sooner rather than later. At the time of our conversation with our connection in Washington, Minnesota has only one COVID-19 fatality among 137 positive cases. Washington has over 1,500 confirmed cases of COVID-19 with 83 deaths, with more cases expected daily. Our Seattle colleague is hearing that due to the delay in action, restaurants in some counties are preparing to close longer than their mandated 14 days.

So how should certified food protection managers process these COVID-19 statistics? Granted, we are not Washington State, but we’re talking about a virus that currently has no vaccine or FDA approved treatment. We should be very concerned with the health and wellbeing of our customers and their families. The sooner we see results and a decline in cases, the sooner we can get our restaurants open and profitable again.

It’d take quite some time to cover everything in our discussion with our friend in Seattle, but we hope to break some of that information down to share with you soon. Here are some of the things health inspectors and foodservice business owners in the Pacific Northwest are currently recommending to stem the tide of COVID-19 :

  • Increase handwashing frequency
  • Increase the frequency of sanitation, especially at pick up counters guests may visit
  • Take social distancing seriously
  • Provide curbside pickup unless impossible
  • Take credit card information via phone to limit contact
  • Close when necessary or reduce hours of operation to only cover dining hours; mainly breakfast, lunch and dinner
  • Reduce menu options to reduce waste

Safe Food Training will do whatever we can to update and provide as much information as we can to help certified food protection managers navigate these tough times caused by COVID-19. How are you dealing with the new restrictions on food service during this outbreak?

ServSafe Managers and Sprouts

ServSafe Managers and Sprouts

The danger of serving fresh spouts has once again come to national attention as the FDA has recently issued a warning letter to the national sandwich chain Jimmy John’s. Sprouts have often been the culprit in foodborne illness outbreaks, and this recent warning should serve to alert all ServSafe managers to the dangers of serving this popular vegetable.

Servsafe Managers and sprouts on a sandwich

Can ServSafe Food Managers Safely Serve Fresh Spouts?

The FDA’s warning to Jimmy John’s came after 22 people in Iowa were stricken with E.coli after including sprouts as an ingredient in their sandwich. This wasn’t, however, an isolated incident involving one location as sprouts served to customers from several different franchise locations have sickened customers in the past.

This specific sandwich franchise has been implicated in more than its share of outbreaks involving sprouts and E.coli or salmonella. Most recently, the chain was implicated in s February 2019 E.coli outbreak in Minnesota and Wisconsin, and in the past was blamed for a six-state outbreak in 2014 and an 11-state outbreak in 2012. As a result, the company has taken steps to stop the outbreak by removing sprouts as an offering at all of their locations.

With such a variety of locations and circumstances, but the same ingredient, what steps could have been taken to prevent the spread of illness?

In cases such as these involving such a sensitive ingredient, ServSafe managers should first look to where they source their ingredients from. Sprouts are commonly contaminated where they are grown and many times rinsing and washing cannot remove the bacteria before the ingredients have been served to guests.

If it’s so hard to prevent the spread of illness from sprouts once the ingredient reaches your establishment, what should ServSafe managers do to keep this ingredient safe?

The first step is to know your source. Keep an eye on recalls and outbreaks from farms and other companies that supply sprouts. If your provider has a track record of shipping contaminated product, you may wish to search for a sprout supplier that hasn’t been implicated in any foodborne illness cases.

Finally, make sure you inspect all incoming spouts and look for signs of contamination. Some signs may include traces of dirt or other contaminants, brown or sickly looking roots and musty smells. These are three common signs that your sprouts may be contaminated or not as fresh as they claim to be. With an ingredient such as fresh sprouts, you’re better off not serving them rather than taking a chance on a shipment that has the potential of sickening your guests.

Do you, as a Servsafe manager, serve sprouts in your establishment?

Food Safety Guide to Proper Date Labeling

Food Safety Date Labeling Example

The Minnesota food code states that all ready-to-eat foods must be labeled and dated. When the topic is brought up in our food safety training sessions, many students often share their strategies and how they make sure their products are properly labeled. This week, we’d like to outline the rules for date labeling product and provide a quick online food safety resource on the topic.

Food Safety Date Labeling Example

Tips for Food Safety Date Labels

The first thing we need to discuss is what types of foods need to be labeled. According to the Minnesota food code guidelines, food products meeting all of the following criteria must be labeled and dated:

  • Ready-to-Eat Foods
  • Refrigerated Product
  • Prepared Food Stored for 24 Hours or More

If your product meets all three of these criteria, then they must be properly labeled with the date they were produced. When labeling your food, it’s important to note that there is a seven-day limit on refrigerated ready-to-eat foods, but that doesn’t mean that every ready-to-eat food will be safe to serve for a full seven days, so rely on your food safety training for signs your product may be unfit for consumption.

It’s important to note that the date your product gets labeled should be the date the first cooked ingredient was prepared. For example, if you have a chicken salad sandwich on your menu and you cook your chicken on a Tuesday but don’t mix it with the rest of the ingredients until Wednesday, then Tuesday’s date should be the date on your label.

The food code does a great job of specifically outlining the what and how long of labeling, but they give food managers flexibility when it comes to the how. This is where you need to take steps that will best fit the food safety training that you’ve provided your staff to define a date labeling system. Make sure that your date labeling system is consistent and easy to recognize. Here are a few examples of effective systems:

  • Colored day dots
  • Date and time tags
  • Day of the Week Stickers

All of these systems are acceptable within the rules of the food code, but remember all employees must be able to explain the system during any routine health inspection. Our advice would be to incorporate a system that displays the exact date food was prepared rather than a simple label with the day of the week. This gives you an exact reference to know if your product is within the seven day limit rather than just using a day-of-the-week marker. Who knows? That chicken salad may have been mixed two Tuesdays ago and forgotten.

Do you have a well-defined date labeling system to protect food safety in your establishment?

Food Safety Training and the use of Hand Sanitizers

Food Safety Training Hand Sanitizes

The FDA recently issued a warning letter to the makers of Purell sanitizer asking them to stop claiming their sanitizer kills norovirus, Ebola, influenza and other viruses. If you read the report closely, you’ll find that the FDA never said that sanitizers don’t kill these viruses, there just isn’t the scientific study to back up Purell’s claims. In light of this warning, how should we adjust our food safety training to teach food service employees the proper use of hand sanitizers?

Food Safety Training Hand Sanitizes
Image credit: Anna Earl on Unsplash

Hand Sanitizers and Food Safety Training

When delving into this topic, it’s important to start off with one vital truth:

Hand sanitizers are not a substitute for handwashing.

When discussing food safety protocols with your staff, it’s important that they understand proper handwashing is the most effective way to kill germs and prevent the spread of foodborne, viral and bacterial illness. While hand sanitizers may advertise that they kill viruses and bacteria, they can never take the place of handwashing. So is there any instance where hand sanitizers or antiseptics are allowed in the kitchen?

While the Minnesota food code is adamant that sanitizers are not an effective replacement for handwashing, they do allow for the use of sanitizers in the kitchen.

Foodservice workers can use antiseptic gels or liquids after they have washed their hands properly. This can add an extra layer of protection, but only when used properly after a good handwashing. They should never be used before handwashing, or when timing makes the washing of hands inconvenient. Remember, handwashing should never be inconvenient, and paying close attention to handwashing habits will help prevent the spread of foodborne illness.

When it comes to the norovirus, the flu or Ebola, it’s always good practice to teach proper handwashing techniques that can be used at work or at home.