Keep your MN kitchen running smoothly. We’re sharing real-world ServSafe & NEHA Best Practices to help you train staff and ace your next health inspection.

How ServSafe Managers Can Apply New COVID Vaccination Proof Mandates

How ServSafe Managers Can Apply New COVID Vaccination Proof Mandates

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Like many major cities across the United States, Minneapolis and St. Paul have joined municipalities requiring proof of vaccination or a negative COVID test in order to participate in certain indoor activities. This mandate has the potential to have an impact on the restaurant industry since indoor dining is among activities requiring proof of a negative test or a vaccine card. How can ServSafe managers put in place procedures to follow these new COVID mandates and keep their restaurants flourishing?

How ServSafe Managers Can Apply New COVID Vaccination Proof Mandates
Image credit: Hans-Petter Fjeld via Wikimedia

Minnesota ServSafe Food Managers And COVID Vaccination Regulations

As long as these rules are in place, the biggest challenge is to keep business flowing while making sure patrons have the proper paperwork. It may be a good idea to have an extra host at the front door during busy times in order to speed up the process without forcing your guests to wait too long before being seated. It may add to your labor costs, but it also may reduce the amount of guests who choose to go elsewhere if the wait time to be seated is unreasonable.

When checking proof of vaccination, make sure you look for these three different types of proof:

  • The original vaccination card
  • A photo of the card on a smartphone
  • Proof through the Docket app

While these new COVID vaccination mandates have been put in place to stop the surge of the newest variant, ServSafe managers will still want to find ways to reach guests who cannot show proof of a negative test or a vaccine. Make sure that you have takeout options, curbside pickup or delivery available for guests who still wish to order from your menu. This will show that you still value all of your customers and are willing to make accommodations to serve them.

While these COVID mandates affect food businesses in the Twin Cities, it might be prudent to have your ServSafe food managers lay out a plan should your municipality enact similar rules.

Do you have a plan in place should your guests be required to show proof of vaccination?

ServSafe food manager trainiing review of hand washing dishes

Important ServSafe Food Manager’s Training Review For Handwashing Dishes

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Most restaurants and food production facilities rely on mechanical dishwashing machines, but we should all be prepared in the event that the dishwasher malfunctions or some other scenario renders your machine inoperable. We all know you can’t serve your guests food on plates covered in grime, and if you do you may lose your guests due to food poisoning or simply disgust from being given utensils with chunks of the previous guest’s meal caked on the surface. Whether your business already washes your dishes manually or you rely on a mechanical dish machine, Every ServSafe food manager should regularly train their staff on manual warewashing procedures.

ServSafe Food Manager's Training Review For Handwashing Dishes
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ServSafe Food Manager Triple Sink Dish Washing Review

A ServSafe food manager should frequently train staff on proper manual dishwashing procedures. If you lose your mechanical dishwasher for any length of time, you need to rely on a triple-sink warewashing system. Each sink will serve a different purpose. The four step dishwashing process involves:

  • Washing
  • Rinsing
  • Sanitizing
  • Air Drying

The first three steps of the manual washing process must happen in their own portion of your triple sink. This will prevent remnants of food, detergents and other particles from ending up surviving the washing process.

When washing dishes in the first sink, it’s important to use hot, soapy water in order to properly clean utensils and plates. Cold water is ineffective during this step, so make sure the water is as hot as you can stand and wear protective rubber gloves to reduce the discomfort of hot water. During this step, scrub all food particles off of surfaces before moving on to the second sink.

After dishes have been washed, they need to be rinsed in clean water free of detergents and other contaminates. Supplement your rinsing sink with clean running water to properly rinse dishes during the second step.

The last sink should be reserved for sanitizing. There are two ways to properly sanitize hand washed dishes:

  • A properly tested sanitizer bath
  • Hot water over 171 degrees Fahrenheit

If you choose to sanitize in a sink with water and a sanitizer solution, your ServSafe food manager should regularly use a test strip to make sure that your chosen sanitizer solution is at appropriate levels. A weak solution runs the risk of leaving pathogens on surfaces increasing the risk of spreading foodborne illness while a strong solution could leave sanitizer on your dishes that could also sicken guests.

If you use hot water for sanitation, test the water in your sanitation sink regularly to ensure it remains above 171 degrees.

Has your ServSafe food manager reviewed your triple sink washing procedure lately?

How Certified Food Managers can Deal with Supply Shortages

How Certified Food Managers Can Deal with Supply Shortages

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During certified food manager training, we have time to discuss general food service issues beyond food safety, and we’re hearing a lot of students vent their frustrations with supply chain issues. It seems that many suppliers are having a hard time getting certain ingredients, cleaning supplies and other essentials to restaurants and other food service businesses that need them. What should certified food managers do in the wake of our recent supply shortages?

How Certified Food Managers can Deal with Supply Shortages
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Solutions for Supply Chain Shortages for Certified Food Managers

Supply shortages resulting in not receiving all the ingredients necessary in order to produce every item on your menu disappoints not only certified food managers, but your loyal customers who attempt to order a menu item only to be told that it is unavailable or will be altered in some way that doesn’t quite resemble their expectations. In order to prevent customer frustration, it might be wise to:

  • Inform guests of substituted or unavailable items when seated
  • Include a printed list of unavailable ingredients in menu
  • Design specials out of items in stock to create more choices
  • Reduce menu size to compensate for commonly out of stock ingredients

Most of our patrons have been to the grocery store and been unable to find certain food items they commonly use at home, so they’ll usually be pretty understanding if they are aware of the situation ahead of time. Frustrations will start to arise when they place their order only to find they have to make another selection. It even gets worse when they’ve already ordered and a server informs them their dish is unavailable after time has passed, so make sure all of your staff is up to date on shortages in the kitchen.

When it comes to cleaning supply shortages, it’s vital that certified food managers have everything you need in order to sanitize, stock handwashing stations and clean your facilities. While you may be able to 86 mozzarella sticks or braised sea bass, you cannot 86 hand soap or sanitizer solutions. If your supplier is unable to provide essential cleaning supplies, a certified food manager should do their due diligence by searching warehouse clubs, other restaurant suppliers or even grocery stores in order to ensure your facility can still produce food safely without risk of contamination from bacteria, viruses or raw protein products.

Have you been affected by recent supply shortages?

Deck the Halls with protocols

Deck The Halls With Protocols

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By Tim Niles, Safe Food Training Lead Trainer and Poet Laureate

It’s late in December
Santa is loading his slay
But he is still concerned
COVID will ruin the day

This crazy year
Has come with a twist
Santa had to create
A much different list

Image credit: lacheev via 123rf

Daily COVID testing
For both Santa and elves
Has disrupted the supply chain
For stocking the shelves

The reindeer are practicing
Takeoffs and landings
But they are all wearing masks
And it has proved quite demanding

If we run into fog
While pulling the sleigh
A mask covered Rudolph
Will not save the day

Image credit: tom19275 via 123rf

And entering countries
Is getting quite hard
Some want a negative test
And a vaccination card

All of the rituals
Are getting too weird
You try to eat cookies
Through a mask covered beard

How about the mistletoe
A cherished tradition…
It’s just not quite the same
With a plastic partition

Being dressed up in a mall
With a child in my lap
Has been replaced with a Zoom call
Where I look like crap

With the polar ice cap
That is currently cracking
I should skip the whole thing
And get started packing

But just when you think
That Santa might quit
Mrs. Claus rescues the day
By throwing a fit

Think of the kids
And all they’ve been through
They all had to adapt
And be flexible too

So eat a big dinner
And get on the suit
Or else your behind
Will find my foot with a boot

Santa came to his senses
Put a smile on his face
And let his kindness make the world
A much better place

The presents are coming
So no need to fret
But with backorders everywhere
You’ll get what you get

So enjoy all you can
With no more complaining
Happy Holiday to you all
From Safe Food Training