Food safety manager using task scheduling to maintain food safety

Food Safety Manager Secrets Using Task Scheduling When Understaffed

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Due to lower seating capacity, reduced business other COVID-19 restaurant restrictions in Minnesota, food safety managers have at times been forced to run their businesses with fewer staff members than usual. While keeping an eye on labor costs will help keep Minnesota restaurants in business during trying times, we shouldn’t sacrifice routine food safety tasks in the process. By incorporating task scheduling into administrative duties, the food safety manager can provide an efficient means of keeping up with food safety concerns while protecting the business’s labor bottom line.

Food safety manager using task scheduling to maintain food safety
Image credit: Wavebreak Media Ltd via 123rf

Task Scheduling Tips for Short Staffed Food Safety Managers

In our interactions with food safety managers, we’ve heard a few common themes as to struggles finding time for some major aspects of their food safety duties. Some of the most common concerns deal with:

  • Inventory Control
  • Receiving and Evaluating Incoming Shipments
  • Employee Training

Food managers are taking more time on the line or in the dining room to compensate for a reduced payroll, and this might cut into the amount of time they have for inventory control and receiving shipments. Creating a detailed schedule involving tasks rather than simply shifts could help alleviate the pressure on food safety managers to complete certain tasks. A clearly defined task schedule will allow you to gain a full view of what needs to be done and give you the opportunity to adjust your schedules accordingly.

A defined task schedule can be as easy as scheduling a staff member 15 to 20 minutes a day to complete food safety maintenance tasks. For example, scheduling a food safety manager to inspect date markings on prepared product to ensure they are still safe to serve will ensure the task is accomplished much easier than if you simply leave it up to chance or hope for a slow moment in service. The same goes for receiving shipments and evaluating inventory. You almost always know what days your food suppliers drop off a delivery to your establishment. Keeping that in mind, make sure that your task schedule includes an extra employee on shipment days to ensure the order can be inspected and properly stored in a timely manner.

Employee training has also become an issue with limited time and sometimes limited restaurant capacity for staff. Training tasks can be scheduled outside of normal business hours in order to be in compliance with COVID-19 occupancy and social distancing rules. A better solution would be to use online tools and apps to handle training remotely when possible.

Do you use task scheduling to improve efficiency when understaffed?

CFPM presentation of COVID safe holiday buffet

Valuable Tips For CFPMs Offering 2020 Holiday Buffets

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In traditional times, the months of November and December see an increase in buffet dining options as larger groups congregate in restaurants and dining halls to celebrate the holidays. This holiday season is one like no other, so certified food protection managers have to take extra precautions not only to keep their food safe but abide by local COVID-19 restrictions. Let’s take a look at some steps Certified Food Protection Managers (CFPMs) can take if they choose to host a holiday buffet service.

CFPM presentation of COVID safe holiday buffet
Image credit: Alexander Raths via 123rf

Certified Food Protection Managers and Holiday Buffets

According to StaySafeMN hospitality guidance buffets are allowed as long as the establishment adheres to certain protocols. However, our first suggestion would be to assess whether it’s absolutely necessary to provide buffet service this season. With reservations required and limited seating capacity, your CFPM may wish to consider foregoing the holiday buffet for a more traditional sit-down service to better abide by StaySafeMN protocols. With the added restriction of required reservations, it’s possible that your guests can preorder their meals. This may streamline the process and reduce the risk of too many customers congregating around the buffet line.

If you do choose to offer a holiday buffet, you should take the following into consideration:

  • How will you enforce social distancing in buffet lines?
  • Will multiple guests use the same serving utensils?
  • How will sanitation protocols be put in place?

No matter the occasion, buffets tend to promote groups of people waiting in line and huddling in confined areas for extended periods of time. Even at 50-percent capacity, many restaurants may have trouble enforcing social distancing regulations. You may wish to have servers monitor the situation and release groups table by table to peruse the options at the buffet.

The use of common utensils presents a major dilemma when it comes to buffets. During regular buffet service, many unrelated guests may handle the same serving utensils. In order to avoid this common contact, we’d suggest pre portioning items on the table that guests can grab and go without digging into chafing dishes. While this may require guests to make multiple trips through the line, it reduces the risk of a potentially infected customer from spreading coronavirus through contact with utensils.

Finally, there should be rigid sanitation protocols in place. Assign specific staff members to sanitize common serving areas after each group has gone through the line.

Does your CFPMs have a plan for holiday buffet service?

Urgent New Stay Safe MN Guidance For Certified Food Protection Managers

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On November 10, Governor Tim Walz released new guidance for Certified Food Protection Managers at restaurants as part of the Stay Safe MN effort to control the spread of COVID-19. While there are only a few new restrictions on foodservice businesses, CFPMs should be aware that these new regulations will go into effect on Friday, November 13 at 10 PM. These changes include:

  • Changes in dine-in hours
  • Limits on games in bars and lounges
  • Reduction in indoor seating capacity
Governor Walz Nov 10, 2020 presentation re Stay Safe MN new regulations for Certified Food Protection Managers
Image credit: Office of Governor Walz

The first rule will affect most certified food protection managers at restaurants and bars as well as any other establishment that offers indoor dining. Starting Friday, dine-in service must end at 10 PM and cannot resume before 4 AM. Delivery, takeout and curbside service are still allowed during normal business hours.

Along with the new restricted hours, restaurants, bars and other establishments must require all patrons to remain at tables except to enter, exit or use restroom facilities. This new Stay Safe MN guidance specifically restricts any types of games that require standing and moving around in gaming areas. Bars and lounges should cover pool tables, remove dartboards, unplug arcade machines and prevent guests from participating in other game activities that require them to leave their tables and come into contact with other patrons.

Finally, indoor seating capacity must be reduced to 50 percent and no more than 150 patrons are allowed in large dining halls.

Hopefully, by following these new Stay Safe MN rules, certified food protection managers will keep doing their part to help reduce the spread of the coronavirus so we can make progress towards restoring our vibrant dining scene.

ServSafe Managers Delivering Holiday Takeout Meals

4 Simple Tips For ServSafe Managers Offering Holiday Takeout Service

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With the current COVID-19 crisis and the limits on large gatherings in public places, we predict that many families who traditionally eat their holiday meals in restaurants will choose to order their family dinners for takeout rather than dine in a restaurant or banquet hall. Cooking and packaging large dinners for holiday festivities presents a challenge for food managers who may not be accustomed to this type of service. This week, we’ll take a look at how ServSafe Managers can overcome those challenges and offer advice on how to make sure the holiday takeout dinners you provide are safe from foodborne illness.

ServSafe Managers Delivering Holiday Takeout Meals
Image credit: Inna Tarasenko via 123rf

How ServSafe Food Managers Can Provide Safe Holiday Takeout

For most of the year, takeout is pretty simple. A customer calls in their order and then it’s prepared for either delivery or ready when a guest arrives to pick it up. The process for holiday style dinners will have to include a more detailed plan due to the nature of these types of meals. Turkeys, hams and pork roasts take much longer to cook, side dishes must be produced in greater quantities and restaurants will require much more hot-holding space if they wish to provide heated Thanksgiving and Christmas dinners to their guests. So how can ServSafe managers pull off holiday takeouts safely?

Here’s a few suggestions:

  • Require a deadline for pre-order
  • Provide defined pickup and delivery times
  • Package hot product in reasonable portions
  • Offer ready-to-cook meals

Preparing, cooking and packaging large meals is a huge endeavor, but you can make it easier by having an exact count of how many meals you’re required to prepare. Setting a deadline before your food supplier’s last delivery date before the holiday can give you an advantage. If you fail to adhere to a strict deadline, you run the risk of running out of product to fill orders or simply not having the production capacity to cook and prepare meals in the event of a massive influx of families looking for last-minute solutions. It’s also helpful to have precise times for guests to pick up their meals. This allows for an easier pace and will ease any congestion should we still be under COVID-19 capacity restrictions around the holidays.

In order to keep food safe from the spread of bacteria, it’s important to prepare food in reasonable portions. Most restaurants don’t have the hot-holding equipment to keep large amounts of roasts, turkeys, and hams out of the danger zone. Keeping reasonable portions on hand will allow you to prepare more food throughout the day and slice and package during the appropriate pickup window. Offering ready-to-cook meals is another option to reduce food-safety risks. If your customers can grab prepped meals and heat them at home, this will reduce your need for hot-holding and still provide an unforgettable holiday experience.

Do you plan on offering Thanksgiving, Christmas or other holiday meals for delivery and takeout?