Keep your MN kitchen running smoothly. We’re sharing real-world ServSafe & NEHA Best Practices to help you train staff and ace your next health inspection.

Safely Serving shellfish

Certified Food Manager’s Guide to Safely Serving Shellfish

The waters in the Atlantic and Pacific are getting colder, and that makes it the prime time to eat and serve shellfish. Before the shellfish season begins, let’s take a moment to review food procedures for safely serving shellfish.

FDA testing shellfish is the first step in safely serving shellfish
Image credit: US Food and Drug Administration

Serving Shellfish Safety

There are a few types of potentially hazardous foods that certified food managers need to take extra care with when processing, molluscan shellfish is one of them. If handled improperly, they can cause catastrophic foodborne illness and pose a life-threatening situation to any guest who may be allergic. Food safety procedures for safely serving shellfish should begin the second they are received at your facility.

All shellfish must come from an approved source. Your local seafood provider should have more information on where your shellfish come from, and chances are most shellfish shipped to Minnesota come from approved waters. You shouldn’t simply accept this, however. All shipments of shellfish must include a tag or label that signifies where it came from and when they were harvested. Each batch must also be stored on its own. Shellfish from one container cannot co-mingle with shellfish from another batch until it’s time to prepare and serve. This helps to keep any bacteria from spreading from one batch to another and also helps identify the source of any batch that may have caused illness. Once these containers are empty, their labels must be stored for 90 days.

To prevent the growth of bacteria and safely serve shellfish, certified food managers should be very careful to keep all raw shellfish stored at 41 degrees or below. Shellfish are sensitive to bacteria growth, so extended times over 41 degrees greatly increase foodborne illness risk.

Shellfish allergies can be severe. We recommend that you designate a specific station in your facility for shellfish preparation. This will greatly reduce the risk that cross-contamination occurs. It’s also important to store shellfish as far away from other product as possible. Another key to safely serving shellfish is never store raw shellfish over ready-to-eat foods or other items in your refrigerated storage.

Finally, it’s important to warn your guests who may be allergic that shellfish are processed in your kitchen. Some allergy sufferers can’t take any chances. A simple disclaimer on your menu should suffice.

Do you serve or prepare shellfish? If so, what steps do you take to serve them safely?

Certified Food Protection Managers Cease Operations

When Should Certified Food Protection Managers Cease Operations for Sanitation

Sometimes health department inspections happen without issues and sometimes minor procedures need to be addressed, but what should be done after a failing a health inspection or the health inspector arrives at your facility after multiple reports of foodborne illness? What should trigger a certified food protection manager to consider a temporary shutdown?

Certified Food Protection Managers Cease Operations
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Knowing When a Certified Food Protection Manager Should Consider Temporary Closure

It’s very important to know the difference between a failed health inspection report that can be addressed without shutting your doors and one that requires a complete shutdown.

Take a recent incident in Colorado involving a Red Robin restaurant for example. After multiple reports of E.coli poisoning and several critical health violations, the management of the restaurant determined that a voluntary closure was necessary to address sanitation issues and complete food safety training for all employees at this location. We don’t know if the local health inspectors would have mandated a shutdown eventually, but it should be noted to the company’s credit that they put the health of their customers over the potential loss of business when word of the shutdown spread.

We should also point out that their Colorado equivalent of our MN certified food protection manager decided to work with the local health department rather than address these issues on their own. In a situation like this, there is no greater expert in the field than your trained health inspector. They know the food codes and potential causes of foodborne illness better than anyone.

Certified food protection manager training in Minnesota does not specifically outline the point when you need to close your doors to address food safety issues, but it should give us a guide to recognize when we have a major problem. If you have an isolated sanitation issue or one or two employees that commit violations due to poor training, you can probably fix these situations without closing your facility. However, if you have several guests reporting sicknesses after eating at your establishment, have a health inspection review with several different of red flags or have known equipment issues that prevent you from protecting your guests, closing your doors temporarily to properly address these issues may be the right thing to do.

Working with your health inspector to address issues is the best way to reopen in a timely manner. If you need a knowledgeable professional to come to your facility to provide training, Safe Food Training can design a course to address specific issues pertinent to your establishment.

ServSafe and Food Production

ServSafe and Points of Contamination in the Food Production Chain

Good food safety training must happen at every step of food production, and sometimes that means knowing where food comes from and where potential points of contamination exist. ServSafe procedures need to be adhered to at nearly every point in production, and that includes points before ingredients are prepared for service.

ServSafe and Food Production
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ServSafe and Food Production

While most MN certified ServSafe managers concern themselves with the food safety procedures at their own facility, we feel that it’s important to understand where the risks of contamination exist every step of the food production process. Knowing where your potential food contamination can occur helps you be more vigilant in keeping the food you serve safe. We’ve identified the key places where food can come into contact with bacteria:

  • Initial Production
  • Distribution
  • Preparation
  • Point of Sale

Most major foodborne illness outbreaks occur due to contamination during the initial production, raising or growing of food ingredients. These locations include ranches, farms, fisheries, greenhouses and other specialized facilities where base ingredients are produced. Since this step has one of the highest risks of contamination, ServSafe food managers need to pay attention to food production news concerning produce and meat FDA recalls. Production facilities can also include operations where raw ingredients are canned, frozen or packaged before distribution.

Distribution points are the locations where your food is stored and transported between production and your facility. Points of potential contamination include shipping vehicles, warehouses and other means of transporting ingredients from one location to another. ServSafe managers should inspect items before receipt to check for any signs of damage or contamination.

Preparation is one step that local ServSafe food managers do have control over. This happens in your facility. Make sure that your staff has been fully trained on proper preparation techniques and how to prevent foodborne illnesses.

The point of sale is the final point of potential contamination in the ServSafe food production chain before your product ends up in your customers’ hands or on their table. Sick front-of-the-house staff can pass germs on to guests and undated, improperly packaged and poorly refrigerated grab-and-go items can cause illness due to spoilage or cross-contamination. Make sure that staff members who handle or serve food after preparation are well versed in good food safety habits.

Do you take into account everywhere your ingredients have been when considering food safety training?

ServSafe Certification

What is ServSafe Certification?

According to the Minnesota Food code, food preparation establishments must employ a Certified Food Protection Manager that has gained certification from an ANSI accredited program. The National Restaurant Association recognizes ServSafe Certification as its accredited program qualifying it to be used by food protection managers in Minnesota.

ServSafe Certification
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MN ServSafe Certification

ServSafe offers several food and alcohol safety certifications, and passing the ServSafe food manager exam meets the Minnesota Food Code’s requirements for certified food protection manager training. Minnesota also recognizes 3 other exams as meeting the requirement including the one from the National Registry of Food Safety Professionals which we regularly use.

As with many training courses, ServSafe is available via instructor led sessions and online training classes. There are positives with each type of training. Online classes can be convenient and taken at any time of day. Instructor led classes allow for interaction with your fellow food managers and give you a rare opportunity to ask questions and discuss food safety procedures with an experienced expert.

ServSafe and the other exams enable you to get certified in Minnesota for three years. Within three years, you must renew your certifications in order to comply with the food code. The health department no longer has a grace period for renewing, so it’s vitally important to stay up to date on your paperwork and take your recertification training without delay before the three year anniversary of initial certification.

While there are four exam options for food safety certification in MN, some national chains and organizations may require ServSafe as their standard for food managers in their employ. If this is the case, Safe Food Training will gladly custom design ServSafe training and examinations that meet Minnesota standards. If you’re looking for your initial certification, refresher courses or recertification instruction, get in touch with us and we’ll set up training that fits your establishment’s requirements.