Food Safe Training Classes for Summer Hires

Food Safe Training for Summer Hires

Summer is coming, and that usually means that local businesses become flooded with high-school and college student applicants looking for temporary employment to earn some extra spending money before Fall drags them back into the classroom. For the most part, the added staff helps food service and hospitality businesses that cater to a summer crowd survive the busy season and gives food service managers the opportunity to bring in temporary staff that do not have the expectation of continued full-time employment once business slows down in the off season. The issue of properly training and getting these part-time employees prepared to follow food safe training procedures brings up a dilemma.

Food Safe Training Temporary Employees

There are a few possible solutions to get all of your temporary hires properly trained:

  • Let your new employees complete their training on their own time
  • Allocate time for new staff to complete online food handling education at work
  • Schedule a group food safe training session led by your certified food manager of food safety industry professional

Leaving your new hires up to their own devices when it comes to obtaining food handlers education takes the responsibility away from your food supervisors but comes with risks. New employees may stall, procrastinate or simply forgo the training with the expectation that they will be allowed to work regardless. They may get the idea that completing food handling training is not worth their time for a part-time or temporary position. This could leave you shorthanded or forced to take time you do not have to hire a replacement for a hire who fails to complete any required training. It could also pose a health risk to your guests by being served by an employee who does not understand basic food handling procedures.

Giving new team members an opportunity to complete their training online at a computer in your facility is one way to guarantee they will be ready to fill the position. This could, however, lock up a manager’s computer that may be put to better use. If your facility requires many seasonal hires, it could also take significant time to fully train new staff one at a time.

A group course led by your certified food manager or private instructor is the most efficient way to fully train your summer staff to keep food safe.

If you’re a hospitality business that requires added summer help, how do you deal with food safe training?

Online ServSafe Guide to Raw Egg Handling

Online ServSafe Guide to Raw Egg Handling

In the month of April, a supplier of eggs to the East Coastrecalled whole shell eggs due to a number of cases of Salmonella illnesses that may have been linked to their product. Even though it appears Minnesota escaped this risk unscathed, now would still be a good time for an online ServSafe review of raw egg handling habits.

Raw Shell Egg Handling Procedures

Many Salmonella cases result from improper cooking or handling procedures. Most outbreaks can be avoided by following a few simple steps:

  • Fully cook products with raw egg ingredients
  • Use liquid pasteurized eggs when possible
  • Do not pool raw shell eggs
  • Always wash your hands after handling raw eggs

The Minnesota Food Code states that all raw shell eggs must be cooked to a temperature of 145 degrees. This does not mean that restaurants and outlets that offer breakfast service are prohibited from serving their eggs sunny side up or over easy. If you offer eggs on your menu, customers who verbally request them undercooked can receive them if the eggs are cooked and served immediately. In order to be in full compliance with the rules to serve undercooked eggs or other animal products a clearly visible warning that consuming undercooked animal product comes with health risks needs to be included on your menu.

For dishes such as omelets, scrambled eggs or any other product that does not require a whole shell egg, pasteurized liquid eggs should be used. These liquid eggs should replace any kind of egg pooling procedure. Egg pooling occurs when multiple whole raw shell eggs are cracked and stored in the same container. Putting large numbers of cracked raw eggs in one container greatly increases the risk of the spread of Salmonella.

Whether this topic is covered in online ServSafe training or one of our instructor led courses, we inevitably hear from chefs who claim that some recipes do not work with liquid eggs. In these cases, you may wish to use whole pasteurized shell eggs or consult your local health department to discuss solutions and alternatives for your ingredients.

Certified Food Manager and Major Recalls

The Certified Food Managers and Major Recalls

Last month, an outbreak of E.coli linked to romaine lettuce from Arizona left grocery store produce sections bare and certified food managers scrambling to find replacement ingredients for salads after a large amount of available product was pulled from the supply chain. When such an important ingredient suddenly becomes a potential food-borne illness risk, several steps must be taken.

Certified Food Manager and Major Recalls

Image Credit: JBSA Photo Gallery

Romaine Contamination and Certified Food Managers Reaction

The first step when news of a recall like this breaks must be to stop serving any potentially contaminated product. In this case, most romaine in restaurants and other food preparation outlets had to be thrown away. We must urge that you always take immediate and extreme action when something of this nature occurs. It would be better to err on the side of caution rather than contribute to an E.coli outbreak.

Due to the time of year, this recall affected much of the country. Cold spring weather in many states means suppliers need to rely on farmers in states such as Arizona where the weather is warm enough for this type of produce. Drastic action to recall lettuce was taken due to 98 potential cases in 22 states.

Once certified food managers remove product, they are left with a situation that compromises the availability of many items on their menu. So how does a kitchen manager adjust?

First, certified food managers should be up front and open with their guests. Placing a notice in the menu or in a visible location at a service counter, hostess station or cashier stand should be the first step. Your customers will understand if you let them know there has been a recall and, in the best interests of their health, you are unable to serve certain menu items for a short period of time.

Fortunately, with something such as romaine lettuce there are alternative ingredients. Green leaf or iceberg can serve as a temporary replacement if that is something that would be acceptable to your customers.

With the advances in technology and communication, many of these outbreaks have been contained before they become major disasters. How do you react when you have to pull product off of your shelves due to a recall?

Certified Food Managers and Touch Screen Devices

Certified Food Managers and Touch Screen Devices

With modern advances in technology, certified food managers and touch screen devices are becoming inseparable.Managers rely more and more on handheld and mobile devices for everything from scanning and checking in deliveries to giving servers the ability to place an order directly from a guest’s table. These devices make our jobs easier, but are they creating a new risk that could possibly spread food-borne illnesses?

Certified Food Managers and Touch Screen Devices

Image credit: 123rf – Tyler Olson

Sanitation, Certified Food Managers and Touch Screen Devices

While these touch screens may look clean, over the course of a workday, or even with one use, bacteria and other potential contaminates will transfer from the user’s fingers onto the surface. These contaminates can then be transferred to the hands of anyone else handling the device and make their way onto plates, serving utensils and prepared food.

Current trends show that these touch screens are not only utilized by front-of-the-house staff, they are becoming more popular in the back of the house as well. Some kitchens have replaced the receipt ticker with a screen where filled orders can be swiped away with the flick of the finger and tablets are being used for everything from inventory control to time clocks. The back of the house presents the greatest risk of cross contamination, so extra care must be taken when handling these devices in food preparation areas.

Handwashing and training will be key to keeping your food safe. Certified food managers need to remind every member of their staff that they must wash their hands after using one of these devices for any reason. It may not occur to them that a simple swipe with one finger could result in a contaminated product. It may also be wise to ask your janitorial or food service provider if they have a product that will safely sanitize your touch screens without damaging them.

Do you utilize touch screens in your operation? If so, let us know how in the comments section below.