Food Safety Blog and CFPM Resource Hub

September 30, 2019September 4, 2019

Minnesota Football Season and Certified Food Managers

It’s football time, and that means it’s time to pull the jerseys out of the closet, cook up some tailgating cuisine and root on our favorite teams. Many local restaurants will offer game day specials, buffets on weekends and pull out all the stops while their guests enjoy some pigskin action. Whether you bleed maroon and gold or purple and gold, we have some tips for certified food managers to draw in additional Minnesota football season fans and provide exciting service that will keep customers coming back week after week.

Certified Food Managers and Football Specials

Sports fans look for two things when considering places to enjoy games: excitement and value. No true football fan wants to sit in an empty lounge and pay regular price for nachos and beer, so we have some tips to help you attract guests looking to get the most out of their pigskin viewing experience.

Value-priced food specials
All-you-can-eat menu items
Contests, games and prizes
A lively environment

Football fans are looking for a deal, and a certified food manager can provide it without taking a hit in profit margins. Ingredients for menu items such as nachos or chips and dip don’t take a huge food cost hit, and can even be offered as an all-you-can-eat item without killing profit margin. You may even want to consider affordable and refillable items like French fries, and discounted menu items whenever the home team is on top. Remember, the goal is to get people in the door. Offer upgrades such as handmade guacamole, meat, dips or other toppings at an additional cost. Be creative, you know what your food costs look like, and certified food managers can use their intimate knowledge of their menu to find value items that customers will enjoy and lead them to make additional purchases.

This may be an idea more suited for the front of the house managers, but if you’re a certified food manager than runs both front and back of the house operations, consider running contests and games rewarding patrons for various activities. Consider some sort of football bingo for a free appetizer, reward the best-dressed fan with a two-for-one special or create a random fantasy or knockout pool that runs the entire season. This will keep guests coming back to see their fellow contestants week after week.

Finally, football fans want an environment where they can be loud and have fun. Having several televisions playing various games is a plus and will draw out of town guests.

Do you use football season to market your restaurant? What’s the best promotion you’ve seen a certified food manager use during football season?

September 23, 2019September 3, 2019

Certified Food Protection Managers and Foodborne Illness Incubation

Certified food protection manager training teaches food management professionals the causes and prevention of foodborne illness, but sometimes the tracing of foodborne illness sources doesn’t get as much attention as it deserves. Foodborne illness incubation refers to the time that lapses between when contaminates are ingested and an infected consumer begins showing symptoms. We find foodborne illness incubation useful when trying to identify the type of illness and the product that caused outbreaks.

Using Foodborne Illness Incubation As A Forensic Tool

When people get sick from eating contaminated food, they’ll either call the local health department or the eating establishment they feel sickened them. When they do, there are three important questions that need to be asked:

What did you eat?
When did you begin feeling symptoms
How long did your symptoms last?

The what is important, but you’ll need more information besides what the guest thought sickened them. They could experience salmonella symptoms and assume chicken or eggs, but in reality, a shipment of tomatoes that had been recalled after they were served could have been the culprit. It’s vital to get as much information as possible, not just ask what they assume caused their illness.

Incubation times can also be an indicator. Here are some common times for frequent illness offenders:

E.coli: 1 – 10 days; most commonly 3 – 4
Salmonella: 3 – 60 days; most frequently 7 – 10
Norovirus: 12 – 24 hours
Marine toxins: 1 minute – 48 hours

As you can see, many common culprits have very different incubation times, so if you work with the health department you should be able to determine if the illness actually came from your establishment, or if the guest consumed tainted product at home or elsewhere. This is just a partial list, but the CDC has compiled an extensive table exploring incubation times for many foodborne illnesses.

You should remember that as a certified food manager, you may not be able to diagnose the source of foodborne illness from your restaurant or elsewhere. If you have guests call, especially if it’s several with similar symptoms, we strongly urge you to contact your local health department for help with the situation. They’re there to help protect the public from illness and help foodservice operators keep their food safe.

September 16, 2019September 3, 2019

ServSafe Guide to Cyclospora Illness

ServSafe Guide to Cyclospora - stool chart

According to a recent CDC survey, 1,600 people nationwide have been sickened by a parasite known as cyclospora since May 1st. Cyclospora isn’t commonly discussed throughout the food industry, and most outbreaks are often traced back to food and water consumed internationally. Due to the high number of recent domestic cases, some in our state, some in MN, we created a Servsafe guide to cyclospora illness in Minnesota.

Our Servsafe guideline to identifying Cyclospora are common symptoms such as:

Watery diarrhea (most common)
Nausea
Loss of appetite
Fatigue
Cramping
Bloating
Increased gas

ServSafe and the Prevention of Cyclospora Illness

Cycloporiasis is an intestinal illness caused by a parasite. This parasite is spread through contaminated food and water and has an incubation period of approximately two weeks, making it difficult to trace.

This parasite is spread through food contaminated with fecal matter. There can be a few ways that food can become contaminated:

Food prepared by unwashed hands
Food that has come in contact with sewage backup
Raw ingredients grown on farms with infected water supplies

ServSafe guidelines to prevent Cyclospora recommend CFPMsmust closely monitor and enforce handwashing policies in their facility. If one of your staff unknowingly carries the cyclospora parasite and fails to properly wash their hands after using the restroom, they could spread ill effects to your guests.

It should be common sense, but ServSafe managers need to be very careful whenever there are plumbing or sewage issues in their place of business. Even a small amount of contaminated water can infect food, leave parasites on boxes, equipment and food preparation surfaces. Always take care to dispose of the exposed product, sanitize work areas and ensure a clean working environment after any of these issues.

There are times where the spread of parasites may be out of your control. Make sure that you follow Servsafe protocol to inspect and wash all raw produce before using. If you or your staff handles unwashed produce, remember to wash your hands afterward. Dirty produce can transfer parasites and bacteria to your hands and potentially infect your guests if you neglect proper handwashing.

Are there any other foodborne illnesses you feel food safety community neglects?

September 9, 2019September 3, 2019

Food Safety Training for Hygiene During Cold and Flu Season

Food service managers and professionals all know that proper personal hygiene helps keep the food you prepare safe from contamination, and, as we roll into cold and flu season, it can boost your staff’s resistance to bugs and stop them from unknowingly spreading illness to your guests. This week, we’d like to provide a quick online food safety training refresher course on personal hygiene standards for food service professionals.

Hygiene and Food Safety Training Review

While food safety hygiene training is important all year long, this could be the best season to review these important issues with your employees:

Handwashing
Care of Cuts and Sores
Hair Covering and Restraints
Proper Clothing
Jewelry
When to be Excluded from Food Handling

Your facility must be equipped with a functional and fully stocked handwashing station. During periodic food safety training, review handwashing procedures and instruct employees to wash often, especially during cold season. Posting a Minnesota food code handwashing fact sheet near all handwashing stations conveniently provides a reference to procedures and a reminder to wash properly.

Taking care of cuts, sores and burns serves two purposes. First, it prevents blood, loose skin and other fluids that result from an injury from coming into contact with the food your staff prepares. It can also help maintain the injured worker’s health by preventing possible infections that could cause them to miss work or become ill. Make sure you have a first-aid kit handy and check often to ensure that it’s fully stocked with bandages, antiseptic and burn creams.

Your clothing and jewelry do more than provide a good look. Dirty clothes can spread illnesses, foodborne and otherwise. Make sure that your staff understands the importance of clean uniforms. Jewelry should not be worn in the kitchen, with the exception of a properly covered wedding band. Jewelry can potentially be covered in contaminates and infect food.

Finally, know when to send staff home or tell them to stay home when ill. Any staff experiencing flu-like symptoms should not work. This will help them get the rest they need to recover and reduce the chances they spread their illness to fellow coworkers and guests. Beyond cold and flu symptoms, food service professionals should stay home if they feel any effects of foodborne illness.

Do you commonly review hygiene procedures?