Revealing Risks In Guest Restrooms For Food Protection Managers

Revealing Risks In Guest Restrooms For Food Protection Managers

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We usually focus on areas of food safety in staff areas of food businesses, but there are health risks that can occur in spaces specifically set aside for guests. Guest restrooms hold the potential to spread illness if not properly cleaned and sanitized. While we’d never suggest that you serve guests in your restrooms, it’s important food protection managers to realize that there are health risks that can arise from the condition of your facilities.

Revealing Risks In Guest Restrooms For Food Protection Managers
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Public Restrooms Sanitization Tips for Food Protection Managers

The cleanliness of your guest restroom greatly influences your guests’ perception of the cleanliness of your entire restaurant. You could have an immaculate kitchen, but if a patron enters an unsanitary restroom, they’ll question whether or not your entire establishment is sanitary. We strongly suggest that you make every effort to keep your public restrooms in the same state as your staff facilities. Every restroom should:

  • Be stocked with plenty of soap and paper towels
  • Be devoid of standing water on counters and floors
  • Have hot water readily available
  • Be regularly inspected for cleanliness
  • Have frequently touched surfaces sanitized often
  • Have a hand washing poster on display

At bare minimum, your guest facilities must be stocked with hot water, soap dispensers and plenty of paper towels. However, food protection managers should consider installing hand-free soap dispensers and hand dryers in their guest facilities. Over the course of your business day, numerous guests will touch soap dispenser pumps with bare hands leaving bacteria and other contaminates on the pump. These will transfer to the hands of other guests. If your guests do not thoroughly wash their hands, these pathogens might remain and cause a health risk when they return to their tables to eat.

Standing water not only makes your restrooms look unsanitary, bacteria can form on countertops that can cause a risk. Your food protection manager should assign staff members to regularly inspect restrooms to ensure this is not the case. During these inspections, they should also check soap and paper towel supply and sanitize door handles. Restroom door handles are constantly touched by unwashed hands and pose the greatest risk for contamination.

Finally, display a poster as a friendly reminder that handwashing is important. This will offer a simple suggestion to guests to wash their hands before returning to their table.

Do you have outlined procedures for keeping guest restrooms clean and sanitary?

Specialized Process Approved By MN Health Department

How To Get A Specialized Process Approved By The MN Health Department

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During in-person certified food protection manager training, we get the opportunity to discuss food safety issues that are unique to our students’ businesses. On occasion, we have students looking for clarity on specific food preparation methods that may not directly be covered by the Minnesota food code. If there the code lacks guidelines that specifically address a certain cooking process does that mean that there are no rules or that that process is not allowed? The answer isn’t always that simple, so let’s take a look at how certified food protection managers can evaluate and get MN Department of Health approval for specialized processes not directly covered by the food code.

Specialized Process Approved By MN Health Department
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Tips For Certified Food Protection Managers Using Specialized Processes Not Covered By MN Department of Health Food Code

When we refer to specialized processes, we’re talking about cooking and curing methods beyond the basics. Some specialized processes we’re asked about include:

  • Fermentation and Canning
  • Curing Meats
  • Reduced Oxygen Packaging
  • Operating a Live Shellfish Tank

All four of these specialized processes and others not outlined by the current Minnesota Department of Health food code require a written hazard analysis and critical control point plan (HAACP) and a variance approved by the health department. Without this variance, your business could fail a health inspection if you do not have an approved HAACP in place.

Fermentation and canning require a variance because they involve preservation processes that utilize additives such as vinegar or fermenting product outside of approved temperatures. Some examples include kimchi, jams and pickled items. Curing meats involves adding nitrates and other preservatives to create charcuterie, salami, jerky and other preserved items. These processes are not regulated by the current heath code and would be outlined as violations if not approved by your local health department.

The rules surrounding reduced oxygen cooking and packaging processes such as sous vide, vacuum packaging and other modified oxygen processes are also not clearly outlined and require special guidance from the health department. Some seafood restaurants may choose to keep live shellfish on display in a tank where customers can choose their meals, while it may not seem like a large risk, these types of display aquariums that contain servable product must be also approved.

Obtaining a variance isn’t as difficult as it may seem. Most health inspectors are willing to work with certified food protection managers in order to keep food safe and allow for creativity. Before applying for a variance make sure your consider a written plan that includes:

  • A food safety hazard analysis
  • Critical control points
  • Limits for preventative measures
  • Monitoring procedures
  • Corrective actions during monitoring
  • Effective record keeping protocol
  • Procedures to ensure the HAACP is working

If you have any trouble constructing a HAACP plan, it may be wise to consult with your local health inspector to ensure that your procedures are keeping your specialized processes safe .

Do you use Special preparation procedures not outlined by the Minnesota food code that may need MN Health Department approval?

How Certified Food Managers can Deal with Supply Shortages

How Certified Food Managers Can Deal with Supply Shortages

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During certified food manager training, we have time to discuss general food service issues beyond food safety, and we’re hearing a lot of students vent their frustrations with supply chain issues. It seems that many suppliers are having a hard time getting certain ingredients, cleaning supplies and other essentials to restaurants and other food service businesses that need them. What should certified food managers do in the wake of our recent supply shortages?

How Certified Food Managers can Deal with Supply Shortages
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Solutions for Supply Chain Shortages for Certified Food Managers

Supply shortages resulting in not receiving all the ingredients necessary in order to produce every item on your menu disappoints not only certified food managers, but your loyal customers who attempt to order a menu item only to be told that it is unavailable or will be altered in some way that doesn’t quite resemble their expectations. In order to prevent customer frustration, it might be wise to:

  • Inform guests of substituted or unavailable items when seated
  • Include a printed list of unavailable ingredients in menu
  • Design specials out of items in stock to create more choices
  • Reduce menu size to compensate for commonly out of stock ingredients

Most of our patrons have been to the grocery store and been unable to find certain food items they commonly use at home, so they’ll usually be pretty understanding if they are aware of the situation ahead of time. Frustrations will start to arise when they place their order only to find they have to make another selection. It even gets worse when they’ve already ordered and a server informs them their dish is unavailable after time has passed, so make sure all of your staff is up to date on shortages in the kitchen.

When it comes to cleaning supply shortages, it’s vital that certified food managers have everything you need in order to sanitize, stock handwashing stations and clean your facilities. While you may be able to 86 mozzarella sticks or braised sea bass, you cannot 86 hand soap or sanitizer solutions. If your supplier is unable to provide essential cleaning supplies, a certified food manager should do their due diligence by searching warehouse clubs, other restaurant suppliers or even grocery stores in order to ensure your facility can still produce food safely without risk of contamination from bacteria, viruses or raw protein products.

Have you been affected by recent supply shortages?

Certified Food Protection Managers can Improve Morale

How Certified Food Protection Managers can Improve Morale in the New Year

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It’s been a tough couple of years for the food industry. Many have lost their jobs due to the pandemic and some have moved to other sectors leaving a strain on food business to find adequate staffing. With food service workers taking on longer hours or working in short staffed kitchens, it may be hard to keep a high level of morale in your establishment. Let’s look at a few ways certified food protection managers can improve morale and keep your employees happy under stressful circumstances.

How Certified Food Protection Managers can Improve Morale by visiting another restaurant or lounge for games, darts, pool or simply hanging out as a team.
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Tips for Certified Food Protection Managers to Improve Morale

Most of our nation’s food businesses are struggling to hire and maintain employees due to a number of issues as a result of the recent pandemic, and Minnesota is no exception. Food cost is on the rise, many customers are still avoiding public settings and profit margins are falling for the average food business, so many eating establishments are struggling with morale issue at every level. Just what can certified food protection managers do to improve the morale in the work environment?

There’s a few very simple thing managers can do to boost the morale of overworked employees or those that simply cannot find enough hours:

  • Shift meals
  • Extended break times
  • Fun group activities before or after shifts
  • Vouchers for family discounts on meals

Hungry employees are generally unhappy employees, especially when under the duress of a long or short-staffed shift. Providing a staff meal can go a long way to keeping your staffs stomachs full and morale high. Shift meals can also often help with reducing waste. Serving outgoing specials or menu items to the staff will keep product from rotting in the walk-in or ending up in the dumpster. There are also many cost effective meals you can exclusively provide to your staff that won’t take a toll on food costs using common ingredients already in your inventory. We’ve also seen many restaurants extend in-person dining coupons or family discounts to their employees to give them an opportunity to visit when they’re off the clock and support their place of business.

It may also be a good idea to schedule optional group activities with your staff before or after work shifts. Not only will these activities help with team building, but they’ll also boost morale as a whole among your staff. Try visiting another restaurant or lounge for games, darts, pool or simply hanging out as a team.

Certified food protection managers at understaffed kitchens may want to consider improving morale by extending break times by a few minutes or scheduling an extra 10 minutes for stressed and exhausted workers to step away from the line for a few moments. It doesn’t have to be much, but a few extra minutes can work wonders.

Do you have other suggestions for ways certified food protection managers can improve morale in your kitchen during trying times?